There’s only one small business owner you. You know the types of relationships you want to build. You know what to say to close the sale. You know the extra touches you like to make to convey your vibe. You know where to go to get things done. You know how to negotiate with vendors. You know the experience you want your customers to have. That’s why your company is growing – because even though you might not realize it, you know all this amazing stuff that you are putting into action! But the more people you serve, the less bandwidth you have to make it all happen. That’s where I come in. I can help you download your knowledge, translate it into simple terms and make it accessible to an assistant, employee or contractor who can take over parts of your business for you, freeing you to focus on continuing to grow your business while making sure things are done with the same quality and care you would do them. As an Operations Consultant with over 18 years of experience seeing the inner workings of small businesses in a wide variety of industries, I understand the foundational processes and systems that need to be put into place for a company to run easily and seamlessly. From organizing your business structure, outlining job functions and responsibilities, creating workflows and establishing standard operating procedures to automating key activities, I can get your business to a place where it works for you, not the other way around. "Above all else, guard your heart,