Responsibilities included securing new customers while maintaining existing customers with the highest levels of customer satisfaction. Accountable for the customers overall success using AxiaTP products and services. Acted as the main customer point of contact throughout the customer's lifecycle, defined success plans with clear deliverables and ensured clear communications.Effectively networked within accounts to achieve successful execution of the customer's strategy and roadmap for the future.Delivered on an exceptional customer experience with proactive communication, orchestrating the right internal resources. Effectively used the customer engagement model to align, track and evolve customer business goals. Was the voice of the customer internally sharing process improvements in the internal ecosystem.Exceptional organizational, presentation and communication skills both verbal and written. Self-motivated, team-oriented, very responsible and focused on exceeding client expectations.

Executive ProfileAward winning, business to business sales professional with significant experience in the telecommunications, technology and business services industries.Strength: Developing solid working relationships with co-workers and customers, which results in the achievement of their personal and technology goals.Focus: Utilizing technology and/or services to address real world business objectives within my customers' organizations. To obtain a position in a progressive company with an opportunity for personal and professional growth. Responsibilities included obtaining new customers in addition to growing and maintaining approximately 30 existing Level 3 Communications' accounts.I not only acquired new Level 3 Communications' customers, but increased Level 3 Communications' market share within my existing customer account base.Grew existing customers for movement into the National Account base.Consulted with my customers to make certain they received the appropriate service(s) that would enhance their data landscape (now and into the future)..Developed long term relationships with my customers.Attained the largest number of new Level 3 Communications' customers consistently year after year.Made at least 10 prospecting contacts per day. This activity resulted in new business and referrals.Other duties throughout my career at Level 3 Communications included: .Strategic Account Planning for my largest customers.Co-Manager of many National Accounts.Produced profitable fiber builds into single and multi-tenant buildings while exceeding the required minimum return on investment.Sold and up sold many high profile companies in Indianapolis (and surrounding counties).Successes at Level 3 Communications (formerly tw telecom): 2014 Summit of Leaders (highest sales award, must attain a minimum of 130% of installations during a 12 month period). Recognition for 100% Achievement for each quarter year after year.