Amy O'Connor Email & Phone Number

Minneapolis, Mn, Us

Lead internal communication strategy, and employee relations for all Jamf.

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Drive strategy to champion awareness, enablement and demand for Jamf's Apple Enterprise Management solutions.Build strong relationships with MSP partners, working to identify key differentiators and marketing pushes to support Jamf MSP business.Serve as Vice President of Administration for Women@Jamf Employee Resource Group

Minneapolis, Mn, Us

Create and maintain strong relationships with 500+ customer POCsOwn onboarding, customer service, renewals and retentionPart of Tiger team focused on implementing new business package and offering

Eau Claire, Wisconsin, Us

● Patron Relations:○ Researched, selected and implemented Patron Manager ticketing, donation and CRM software○ Lead team in creating membership levels and associated benefits in addition to identifying true cost for the organization○ Organized and carried out successful events for highest level donors, including the grand opening gala and UWEC Foundation events● Human Resources, Finance and Administration:○ Championed searches for Project Coordinator, Sales and Booking Manager, Front of House and Box Office Manager, part-time staff, and wrote all associated job descriptions○ Acted as administrative lead for Executive Director, full-time staff and Confluence Council board - managing financial reporting, scheduling meetings, processing all orders and expenses, preparing agendas, and taking meeting minutes● Food and Beverage Direction:○ Provided outstanding experiences for touring artists by closelyfollowing rider requests and providing friendly, concierge guest service, with special attention to highlighting local producers whenever possible○ Built strong relationships with all distributors and caterers○ Selected all beverages and set pricing for day to day and specialevent bar operations○ Spearheaded successful transfer of Combination Class B LiquorLicense with the City of Eau Claire○ Worked closely with Tim Brudnicki and Benedict refrigeration onbar design and functionality

Eau Claire, Wisconsin, Us

-Actively participated in strategic planning as a member of the senior management team -Identified, hired, trained, coached and managed team of 32+ individuals - hosts, servers, and floor managers-Appraised personnel’s performance and provided feedback to keep them upbeat and productive-Maintained ambiance by controlling lighting, background music, linen service, menus, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service-Created and posted content on Instagram and Facebook for The Informalist, Dive and Eau Claire Downtown Coffee

Saint Paul, Mn, Us

- Provide direct support to the Vice President of Philanthropic Services, through calendar management and intuitive communication- Coordinate all team-sponsored events held for donors, nonprofit partners, community affiliates, and community members- Handle day-of logistics for all team-sponsored events - Effectively communicate with all team members, particularly regarding event management and requests from the Vice President of Philanthropic Services- Facilitate interdepartmental communication surrounding event management - Point person for board of directors' development committee support- Coordinate team meeting agendas and scheduling- Assist with departmental budget management

Minneapolis, Mn, Us

Provided eMoney expertise, marketing and administrative support to senior partner Marshall W. Gifford. Letter of reference available upon request.

- Sang and played auxiliary percussion for a 5-piece local acoustic band- Assisted in songwriting, production, artistic direction and managing public relations- Assisted in ordering merchandise; scheduling recording and rehearsal- Kept many moving pieces and many opinions organized- Communicated effectively with promoters, consumers, engineers, cash handlers, business owners and audience-members- Assisted in planning and successfully carrying out a multi-state tour

Atlanta, Georgia, Us

- Attended meetings at corporate level, to develop and launch Guest Experience Captain position- Effectively trained new employees and maintained an educational environment in the restaurant- Worked one on one with General Manager to plan and implement effective guest relations- Communicated effectively with customers, co-workers and management team- Assisted co-workers with inventory, logistics and manual labor- Developed multi-tasking and customer service skills

Atlanta, Georgia, Us

- Attended meetings at corporate level, to develop and launch Guest Experience Captain position- Effectively trained new employees and maintained an educational environment in the restaurant- Worked one on one with General Manager to plan and implement effective guest relations- Communicated effectively with customers, co-workers and management team- Assisted co-workers with inventory, logistics and manual labor- Developed multi-tasking and customer service skills

Took individualized, education-based, care for sisters ages 5 and 3; with an emphasis on adventure, individual determination and arts.

- Planned and carried-out lessons in reading, spelling, math, manners, art, and science for Kindergarten through fifth grade students. - Excelled in working with children with special needs. - Provided one-on-one tutoring support for children in all subjects. - Was responsible for up to thirty children at one time. - Actively engaged parents in dialogue regarding their child’s social and academic development.

- Supervised and planned projects in creativity, language, reading, math, science and social studies. - Advocated for students with poor academic performance - Worked with supervising instructor to diagnose and improve students’ social and academic habits.- Often responsible for up to twenty children at one time

Graduate, Organizational Communication, General

Education record