Amy Webb Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

Eastgardens, New South Wales, Australia

• Supervised the training and management of casual staff to drive sales KPI’s and uphold store standards.• Lead visual merchandising and promotional signage to optimise product displays and maintain operational efficiency. • Improved store-wide CRM and average conversion rates for store sales.

Sydney, New South Wales, Australia

• Collaborated with the ABCN Foundation to develop a comprehensive communications plan, including a social media calendar, compelling social media posts and an updated Email Direct Marketing (EDM) campaign.• Coordinated and scheduled meetings and conferences with internal stakeholders.• Aligned client objectives with branding and communication goals within a 12-week timeframe.

Queenstown, Otago, New Zealand

• Consistently delivered exceptional customer service, executing tailored product sales and packages while exceeding established KPIs.• Provided efficient support for customer queries and complaints, ensuring prompt resolution and maintaining positive guest relations.

Sydney, New South Wales, Australia

• Orchestrated and streamlined email communications, appointment scheduling, and customer inquiries management. • Leveraged Salesforce and HubSpot platforms to enhance customer engagement across email and website channels, resulting in a 20% increase in customer satisfaction ratings. • Tracked, placed and revised customer orders using Shopify and Excel, ensuring a 15% improvement in order fulfilment accuracy and efficiency.cust

Sydney, New South Wales, Australia

• Provided leadership and direction to team members, overseeing their daily activities, setting performance expectations, and conducting regular performance evaluations.• Fostered a positive and collaborative team environment, resolving conflicts, and providing coaching and mentorship to support professional development and achieve team goals.

St Ives, New South Wales, Australia