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@zuora.com
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1 phone found area 800
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Amy Lee is listed as IT GRC Professional | CISSP Certification Candidate at Okta, a company with 3306 employees, based in Mckinney, Texas, United States. AeroLeads shows a work email signal at zuora.com, phone signal with area code 800, and a matched LinkedIn profile for Amy Lee.
Amy Lee previously worked as Staff BT GRC Solution Analyst at Okta and Sr Risk & Compliance Analyst at Okta. Amy Lee holds Associate'S Degree, Business Administration from Heald College-Hayward.
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AeroLeads found 1 current-domain work email signal for Amy Lee. Compare company email patterns before reaching out.
IT GRC Solutions and FedRAMP Compliance Specialist with extensive experience in developing and managing governance, risk, and compliance processes. Proficient in identifying and addressing risks, implementing strategic risk management plans, managing audits, and enhancing security controls to improve operational efficiency while ensuring compliance. Dedicated to educating teams on compliance and collaborating with IT and Security to promote a culture of security awareness. Seeking a role to leverage creativity, architectural expertise, and automation skills to align GRC policies and procedures, bridge gaps, and mitigate security issues.
Listed skills include Customer Service, Software Documentation, Troubleshooting, Crm, and 28 others.
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A career timeline built from the work history available for this profile.
San Francisco Bay Area
- Implemented automation for FedRAMP High eligibility, streamlining compliance processes.Developed streamlined processes for onboarding, offboarding, and transfers, improving operational efficiency.- Established and managed monthly user access reviews for federal applications, ensuring continuous compliance.- Successfully introduced a Change Advisory Board.
San Francisco Bay Area
- Updated and consolidated Commerical GRC documentation into a single centralized location.Initiated the kickoff of a logging and monitoring project focused on centralizing logs, reducing costs, and mitigating risks.- Collaborated effectively with cross-functional teams, including HR, Engineering, Okta on Okta, Legal, and Security, to optimize processes.
Redwood City, California, United States
-Developed Service Level Agreements (SLAs) to establish expectations and timeframes for resolving problems.-Analyzed Service Desk activities and documented resolutions to identify areas that require improvement.-Devised and delivered solutions to enhance the quality of service and prevent future problems.-Procured new systems technologies and oversaw the.
San Mateo, California, United States
- Provided support for onboarding and off-boarding activities, as well as handling walk-ups and managing the inbound ticket queue through Zendesk. - Help improved user experience and reduce ticket close time by creating triggers and workflows in both Zendesk and Service Cloud.- Documented resolutions and analyzed trends to identify ways to prevent.
San Mateo, California, United States
- Collaborated closely with engineering, product, and quality assurance teams to prioritize customer needs and drive improvements to product functionality.- Ensured timely resolution of urgent issues by managing escalation requests via Zendesk and Jira. - An SME on Payment, NetSuite, and Avalara.- Provided in-depth technical support to resolve complex.
Newark, CA
- Installed and configured Point of Sales (POS) software for merchants, offering technical support and troubleshooting.- Trained merchants on software functionalities and best practices to ensure smooth onboarding.Integrated various hardware components such as pin pads, card readers, printers, routers, mobile devices, and terminals.- Managed call flow and.
Operated a women's clothing business that provided a variety of apparel.Oversee all aspects of the business, such as customer service, sales, marketing, procurement, invoicing, shipping, accounting, photography, editing, producing promotional banners, and website management.Ensured timely order fulfillment and shipment.
Other employees you can reach at okta.com. View company contacts for 3306 employees →
Rajaa Berada
Colleague at Okta
Taroudant, Souss-Massa, Morocco, Morocco
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Kelsi Anderson
Colleague at Okta
Seattle, Washington, United States, United States
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Jeff Lee
Colleague at Okta
Atlanta, Georgia, United States, United States
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Zachary Zaccone
Colleague at Okta
Chicago, Illinois, United States, United States
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Nasser Al Saqri
Colleague at Okta
Oman, Oman
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SG
Suchir Gupta
Colleague at Okta
Ada, Michigan, United States, United States
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DK
Dina Kazzaz
Colleague at Okta
San Francisco, California, United States, United States
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RB
Rebeca Buzak
Colleague at Okta
London, England, United Kingdom, United Kingdom
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Barbara Galante
Colleague at Okta
Heemstede, North Holland, Netherlands, Netherlands
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Frank Montanaro
Colleague at Okta
Austin, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Amy Lee works for Okta.
Amy Lee is listed as IT GRC Professional | CISSP Certification Candidate at Okta.
AeroLeads has found 1 work email signal at @zuora.com for Amy Lee at Okta.
AeroLeads has found 1 phone signal(s) with area code 800 for Amy Lee at Okta.
Amy Lee is based in Mckinney, Texas, United States while working with Okta.
Amy Lee has worked for Okta, Zuora, Global Payments Integrated, and Dulcetcouture.Com.
Amy Lee's colleagues at Okta include Rajaa Berada, Kelsi Anderson, Jeff Lee, Zachary Zaccone, and Nasser Al Saqri.
You can use AeroLeads to view verified contact signals for Amy Lee at Okta, including work email, phone, and LinkedIn data when available.
Amy Lee holds Associate'S Degree, Business Administration from Heald College-Hayward.
Amy Lee is listed with skills including Customer Service, Software Documentation, Troubleshooting, Crm, Sales, Technical Support, Management, and Marketing.
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