Ensure daily smooth operations.Oversee stock levels, order inventory, and manage stock takes.Maintain store cleanliness and organization.Implement security measures for staff and customer safety. Work toward a sales target. Monitor and control expenses to meet profit goals.Ensure a positive shopping experience.Handle complaints and returns efficiently.Build strong customer and community relationships.Recruit, train, and develop store staff.Create and manage staff schedules.Motivate and lead the team to achieve objectives.Merchandising and visual presentation. Ensure attractive and strategic product displays.Oversee cash handling procedures and banking.Ensure compliance with local, state, and federal regulations.Manage and troubleshoot POS systems and retail technologies.Use software to track inventory, sales, and customer data.Build relationships with the local community and participate in events.Stay informed about market trends and competitors.

Provided administrative support to ensure the effective and efficient maintenance of the admissions department, for example; booking appointments for potential students, financial planners, and following up with delicate leads.Followed up with leads by phone, text, and emails with standardized textDealt with high priority and confidential accounts.Performed other duties assigned by management throughout the day. Followed up with Spanish speaking students when necessary.Responsible for providing a variety of ongoing clerical and administrative support tasks to the Campus.

Developed and executed target and budget plans.Responsible for hiring, team-building, training, scheduling, and supervising staff.Trained staff and hiring managers for new store openings in other provinces.Inventory Management. Managed inventory before and after shifts.Resolved customer issues effectively and efficiently.Merchandised the store according to head office standards.Delegated tasks and ensured timely completion. Enrolled customers in the Loyalty Program.Maintained a clean and safe environment for customers and associates by regularly inspecting the premises for hazards.Event coordination: Coordinated fashion shows in collaboration with Hudson’s Bay.Implemented markdowns, new sales, and promotions.