As an experienced Technical Support Specialist and Project Manager, I bring over 15 years of expertise in managing high-level technical support, leading complex research projects, and securing substantial grant funding. My robust background in Biomedical Engineering and Vision Science research has equipped me with a unique skill set that combines technical proficiency with strategic project management.At Terarecon, Inc., I manage product quality assurance and provide top-tier technical support, ensuring client satisfaction and system optimization. My research roles at the University of Houston and Case Western Reserve University involved overseeing multi-million-dollar projects, mentoring students, and developing innovative technical solutions. I hold a Ph.D. in Biomedical Engineering and am certified as a Project Manager and Scrum Master.I am passionate about leveraging technology to solve complex problems and drive innovation. Whether collaborating with cross-functional teams or mentoring the next generation of scientists, I am committed to excellence and continuous improvement.Key SkillsTechnical Support and Issue ResolutionProject Management and Cross-Functional CollaborationBiomedical Engineering and Vision Science ResearchSystem Architecture Optimization and IntegrationMATLAB, LabVIEW, and Data AnalysisGrant Writing and Research FundingMentoring and Team LeadershipCustomer Relationship Management
Listed skills include Biomedical Engineering, Visual Basic, Statistics, Labview, and 32 others.
