Ann Marie Cullen Email & Phone Number

Mountain View, Ca, Us

- Help customers leverage Egnyte to the fullest extent to solve both persistent business problems and address new challenges related to effective collaboration and governance. - Build programs and tools that enable Customer Success Managers to better engage with customers; identify key issues, use cases, and initiatives; and leverage the Egnyte platform to achieve these objectives. - Develop the strategic skills and capabilities of the team- Identify, track, and report key indicators of team and customer success.

Mountain View, Ca, Us

Developed processes, tools, and materials to support go-to-market execution for new data governance and protection product.▪ Designed key services designed to identify customer concerns, uncover governance, compliance, and security risks and vulnerabilities in the organization, and outline recommendations to mitigate risks.▪ Developed materials, including presentations, checklists, demo support materials, FAQs, cheat sheets, reports, and internal process guides to support delivery and trained teams on delivery▪ Delivered these services to strategic customers to support sales and adoption▪ Developed customer on-boarding and best practices materials, and trained new customers and internal teams to quickly realize value from the solution

Primary Client: DocAuthority, Inc.Developed solution evaluation process and all supporting materials. Trained Sales Team. Wrote Installation Guide, Usage Guide, and GDPR white paper.

Atlanta, Georgia, Us

Developed tools and materials to support pre- and post-sales teams in selling and delivering data assurance and protection software.- Product Manager and content developer for in-house system to streamline and support software evaluations, statement of work creation, and project planning.- Led internal Policy Best Practices team and developed and expanded policy training materials- Developed case studies to capture successful customer implementations- Developed templates and sample content for proposal development, use case education, and employee change management

Mountain View, Ca, Us

Led Advisory Services Team in providing consulting services to customers to help them better design and execute their mobility initiatives, including BYOD and Mobile IT programs. Also led Resident Services Team in providing on-site solution administration services to customers.- Built and developed Advisory and Resident Services offerings. - Provided consulting to customers to help them better design and execute their mobility initiatives, including BYOD and Mobile IT programs.- Sales resource to help close deals.- Developed Best Practices Toolkits to provide customers and partners with a structured methodology and tools for achieving mobility initiatives.- Best Practices materials spanned strategic guidance as well as specific advice for software set-up and configuration; included white papers, surveys, checklists, FAQs, configuration guidance, and sample communications.- Analyst group Gartner highlighted the secure mobile installation guidelines in their 2015 Critical Capabilities for High-Security Mobility Management.

San Jose, California, Us

Planned and executed a structured methodology and change management initiative to enable the Symantec Product Marketing organization to better target marketing activities and programs to buyer’s needs and priorities.- Garnered cross-functional support for adapting existing processes and tools to enable the new methodology and drive adoption across the organization.- Developed training and templates to enable the new methodology.- Built site to enable methodology execution, providing one‐stop access to training, research results, templates, best practices, and success stories.

Designed a structured methodology and supporting tools and resources to enable consultants to successfully deploy the Vontu/Symantec Data Loss Prevention software and help customers demonstrate measurable risk reduction over time.- Developed DLP Maturity Model to define the elements of a comprehensive organizational DLP program, assess an organization’s achievement on a scale of 1 to 5, and provide recommendations for reaching the next level. - The DLP Maturity Model proved to be both a sales differentiator and a tool that customers used to promote and gain funding for their DLP initiatives.- Provided business enablement and assessment consulting to DLP customers to help them build successful programs.- Served as DLP expert on sales calls to help close deals.- Analyst group Gartner recognized the methodology’s uniqueness and importance in buying decision‐making in their 2009 DLP Magic Quadrant.

Mclean, Va, Us

Led teams of consultants in crafting and executing successful proposal campaigns, public involvement, and organizational change programs for high‐profile, controversial projects, for clients including Department of Defense, EPA, IRS, and FDA.