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@nuaxis.com
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Andre' Howard is listed as Tier 1 Service Desk Specialist at NuAxis Innovations, a company with 291 employees, based in Old Hickory, Tennessee, United States. AeroLeads shows a work email signal at nuaxis.com and a matched LinkedIn profile for Andre' Howard.
Andre' Howard previously worked as Compliance Data Analyst at Vanderbilt University Medical Center and Clinical Document Analyst at Iasis Healthcare. Andre' Howard holds Master Of Science - Ms, Healthcare Care Informatics from Lipscomb University.
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AeroLeads found 1 current-domain work email signal for Andre' Howard. Compare company email patterns before reaching out.
Key SkillsTechnical Troubleshooting | Software Installs | Phone & Online Support | User Training/Support |Hardware Configurations | VPN and LAN Troubleshooting | Customer Service | Preventive Maintenance | Complaint Handling | Customer Training Technology Proficiencies Process Flows & Call-Tracking Tools: ITIL incident management service processes | Service NowSoftware: Interaction Desktop (IVR) | Virtual Contact Center (VCC) | RSA Security Console | Skype |TEAMS| Citrix Portal (CVD) | DRA | Active Directory (ADUC) | DB2 Reset Utility| UCM (User Computer Manager) | Bomgar | Big Fix | Desktop Director| Solarwinds |Knowledge Base | LockoutStatus |Intune Consoled | Microsoft Office Suite| Power Shell | Command Prompt | Adobe | Cisco VOIP | Cisco Jabber | iSupportBrowsers: Chrome| IE | MS EdgeHardware: PCs | IPhone| Telephony Systems | Printers | AndroidNetworking: LAN & VPN | Remote Connectivity | TCP/IPPlatforms: Windows | Citrix
Listed skills include Information Technology, Troubleshooting, Incident Management, Printer Support, and 5 others.
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A career timeline built from the work history available for this profile.
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing question and researching, analyzing and rectifying problems. Escalated to other support entities when unable to resolve within Service Level Agreement (SLA.)Proven success working in high-volume, 24x7 technical call centers. Demonstrated.
Performed administration services such as creation, access modification, and deletion of end-user accounts.Assisted customers with logging on the Conflict Disclosure System though the VPN.Creating and removing customer’s access. Documented incident and resolution information using Microsoft Outlook. Conveyed instructions remotely through phone.
Responded to requests for technical assistance in person via phone and remotely using the iSupport ticket system and Cisco WebEx.Provided desktop support and other support functions in support of customers.Designed, promoted standardization a monitor facility clinical document.Created and provided employee login ID and password.Received facility document.
Collected, analyzed, validated, and documented data needs of staff involved in projects.Conducted statistical analysis, data mining, and data modeling using Business Object, PeopleSoft, Slate and Excel.Manipulated and analyzed high-volume and complex data using different tools.Created data flow diagrams for smooth flow of data from different sources to the.
Analyzed work-flow efficiency and supervising data and documentation submission.Provided functional support to staff, and internal and external vendor.Conducted statistical analysis, data mining, and data modeling using Stata 11, Excel, Tableau and RED Cap (Research Electronic Data Capture).Manipulated and analyzed high-volume and complex data using.
Served as a liaison between clinics, hospital, laboratories and cancer centers, managing tissue requests for clinical trials.Communicated and advise group leaders, nurses and support staff to ensure requests comply with study requirements.Verified and track status of tissue requests, transition from Excel to online database (REDCap).Organized and maintain.
Other employees you can reach at nuaxis.com. View company contacts for 291 employees →
Edgar Hernandez Tovar
Colleague at Nuaxis Innovations
United States, United States
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MB
Myisha Burton
Colleague at Nuaxis Innovations
Marietta, Georgia, United States, United States
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AS
Arvind Singh
Colleague at Nuaxis Innovations
Reston, Virginia, United States, United States
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GB
Gabriel Boateng
Colleague at Nuaxis Innovations
Alexandria, Virginia, United States, United States
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TL
Timothy Lee
Colleague at Nuaxis Innovations
Aurora, Colorado, United States, United States
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ML
Mike Lam
Colleague at Nuaxis Innovations
Greater Chicago Area, United States
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CF
Christopher Fedorowicz
Colleague at Nuaxis Innovations
Leesburg, Virginia, United States, United States
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WP
William Parsons
Colleague at Nuaxis Innovations
Denver, Colorado, United States, United States
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KR
Katie Rathie
Colleague at Nuaxis Innovations
Littleton, Colorado, United States, United States
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TS
Tariku Shikur
Colleague at Nuaxis Innovations
Alexandria, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Andre' Howard works for NuAxis Innovations.
Andre' Howard is listed as Tier 1 Service Desk Specialist at NuAxis Innovations.
AeroLeads has found 1 work email signal at @nuaxis.com for Andre' Howard at NuAxis Innovations.
Andre' Howard is based in Old Hickory, Tennessee, United States while working with NuAxis Innovations.
Andre' Howard has worked for Nuaxis Innovations, Vanderbilt University Medical Center, Iasis Healthcare, Vanderbilt University School Of Nursing, and Vanderbilt Medical Center-Ingram Cancer Center.
Andre' Howard's colleagues at NuAxis Innovations include Edgar Hernandez Tovar, Myisha Burton, Arvind Singh, Gabriel Boateng, and Timothy Lee.
You can use AeroLeads to view verified contact signals for Andre' Howard at NuAxis Innovations, including work email, phone, and LinkedIn data when available.
Andre' Howard holds Master Of Science - Ms, Healthcare Care Informatics from Lipscomb University.
Andre' Howard is listed with skills including Information Technology, Troubleshooting, Incident Management, Printer Support, Ticketing, Desktop Computers, Laptops, and Management By Objectives.
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