Over 15 years of software development experience and Telecommunications background, including architecture, leadership, technical teams coordination and pre-sales support. I also acquired technical and management skills including integrations of Cloud platforms (Azure) and On-Premises, Desktop applications and Web applications. Among the tools and technologies I master there are: Microsoft Azure, C# .NET, WPF, SQL Server, Oracle, Analysis Services, Integration Services, JavaScript, Typescrips, REST, Angular (1 and 2), TFS, JIRA, BitBucket, TestRail, Visual Studio.Fan of agile methodologies, Lean, Scrum, Continuous Integration and Continuous Delivery (CI/CD) and DevOps, I have worked at all stages of the software development lifecycle from the understanding of the customer needs to the development, testing and support.During this time, I had the opportunity and the challenge to participate in processes changes during the successful implementation of some ITIL practices and also using platforms such as ServiceNow, including the break of cultural barriers and integrations with other areas of the company. With that, I have learned what is KPI based performance management and actively participated on the definition of most of the current used Operations KPIs in the company.Main qualifications:* Strong communication skills* Teamwork skills* Organized and flexible* Process oriented* Transparency * Result orientedMBA, ITIL V3 2011, COBIT 5, MCTS.Languages: Portuguese (native), Spanish and English.