Andrea Baas Email & Phone Number

Milwaukee, United States

Greater Milwaukee Area

Teach Adult Basic Education and Intermediate, HSED and GED coursework. Work with students learning the trades especially Welding students. Teach resume writing and basic computer skills, including Microsoft Office. Assess learning outcomes. Design and evaluate curriculum for effectiveness.

Greater Milwaukee Area

Manage and oversee all aspects of daily operations, to include the scheduling, oversight and training of all staff in DMV operations, driver’s licensing, registration, customer service, and all Wisconsin State Statutes, laws, policies and procedures, while constantly monitoring and reviewing performance.Maintain personnel budget by closely managing overtime and staff schedules.• Motivate staff by focusing on their strengths and meeting the needs of the station; address and resolve any identified customer issues, performance or attendance problems.• Lead the interviewing, recruiting, selection, placement and development of new staff.• Participate in numerous committees and provide input on new projects and policies.• Cultivate relationships with outside agencies to better serve the community; communicate with management, customers, co-workers and vendors via Microsoft Outlook, Skype and Word.• Develop reports, documents, state letters, graphs and spreadsheets; record audits via MS Access.Microsoft SharePoint End User Training - Certification 2017Security Awareness Training - Certification 2017Customer Advocacy - Certification 2016Microsoft Excel 2013 Essentials - Certification 2016Workplace Conflict: Strategies for Resolving Conflicts - Certification 2016Honoring Our Differences: Diversity and Inclusion in the Workplace - Certification 2016Bleiker’s Systematic Training for Implied Consent - Certification 2015Leadership Essentials: Leading with Emotional Intelligence - Certification 2015Managing a Positive Work Environment - Certification 2015The Surprising Truth of what Motivates Us - TEDed 2014Why Good Leaders Make you Feel Safe - TEDed 2014Business Coaching: Conducting Coaching Sessions - Certification 2014Driving Employee Engagement - Certification 2014Supervisor & Leadership Development - 2011Conflict Resolution & Generational Differences - 2011

Burlington, Wi

Led all aspects of design and technology support, to include the redesign and maintaining of the webpage via Dream Weaver, and the weekly design and creation of presentations using MS PowerPoint & Windows Moviemaker.• Participated on special projects using Microsoft Office Suite and Adobe Photoshop.

Burlington, Wi

Built, owned and drove the daily operations of school responsible for the teaching and educational instruction of up to 48 students each day, to include curriculum and lesson development, professional teacher training program development, staff hiring and performance management, and the administrative success of the school program in compliance with all applicable governmental laws and regulations.• Managed the hiring, training and supervision of teachers, assistant teachers and volunteers.• Guided teachers in all aspects of professional development and in achieving educational goals, and coordinated all teacher meetings.• Served as the primary liaison between teachers and parents to quickly resolve issues; created and taught parenting classes.• Developed annual strategic business plans; created monthly newsletters, progress reports, confidential documents, parent letters and other business communications.• Managed all financial aspects of business operations, to include accounts payable/receivable, bookkeeping, payroll, and budgeting.• Conducted extensive teacher/classroom observations and evaluations in order to identify areas of improvement and ensure a high quality of learning.• Established and maintained ongoing communications with parents of students in the program; addressed any issues or problems, and created action plans to resolve program deficiencies.

Master Of Education (M.Ed.), Educational/Instructional Technology, 3.98

Human Performance Technology Learning & Instructional Design Introduction to E-Learning Integration of Computers in Edu. Advanced Learning.

Bachelor Of Arts (Ba), History And Education, 3.56

Activities and Societies: Phi Alpha Theta - History Honors

Bachelor Of Arts (Ba), History And Education, 3.52

Three years here leading to BA in History with an emphasis in education