• Managed portfolio of £100m+• Managed team of 39 credit controllers• Transitioned portfolio of Business Units from India to the UK• Managed ledgers over 11 different systems and multiple companies• Ensured compliance with SOX, FCA and Client Money legislation• Advised on process improvements• Monthly Bad debt provision• Introduced collection targets

• Manage National Accounts Portfolio of £80m+• Managed team of 10 Credit Controllers• Devise new monthly reporting • Customer Visits

• Data Analysis• Devise collection strategies to roll out UK wide• Manage team of analysts• Monthly presentations to board on results

• Forecasting• Manage Utilisation of Fee Earners• Manage Realisation of Work/Fees• Develop Pricing Strategy Documents • Control and Manage Billing Function for the Business Group• Track WIP/activity levels• Control Bad Debt provision. Analyse and reduce bad debt write off.• Develop and maintain Fee earner relationships• Specialised reporting and analysis of Key Client such as BP, ASDA and Bank of Scotland• Reporting to the Board, e.g. cash collection forecasts and aged debt analysis• Protects the overall quality of the debtor asset • Mange the Fee Earner Promoting Process• Work closely with Training, HR, Finance ant IT to achieve Corporate Group goals• Improves departmental processes and procedures, e.g. invoicing, follow up, query management and ebilling

• Manage the UK Revenue Function currently £60m; this includes all Billing, Credit Control, Treasury and Accounts Payable and New Business.• Recruitment of the Finance Department staff and ongoing appraisals and development• Financial and Management Reporting on all aspects of the revenue function• Ensure VAT compliance• Responsible for the Money Laundering compliance and training of all staff• Develop Strategies to maximize cash collections and reduce bad debts• One to One meetings each month with Partners to initiate WIP conversion and cash collections• Monitor WIP and debtors against unit and firm wide targets• Ensure high levels of Customer Service• Dedicated client service to largest clients• Currently involved in the implementation of E-billing• Specialised Client reporting• Report performance to the Executive

• Manage specialised Team of National Accounts which accounts for ¾ of collections • Manage the entire credit department (approx 45 staff), report on collection efforts and related functions• Set collection targets and ensure they are met by guiding, motivating and managing the teams• Re-evaluate current processes and engineer accordingly to increase productivity• Recruitment of the Credit Department staff and the on going appraisals• Determine training and development needs of individuals • Management Reporting• Responsibility for the Risk management, control and administration of the Credit Department• Responsible for assessing and monitoring the Financial Risk in relation to major customers. • Facilitate the efficient operation of the collections, credit control and financial risk systems and policy’s for the Credit Department• Produce weekly and monthly management information and statistical reports for Credit Manager Special Projects• Data Cleansing Project – Involves the cleansing of 40k accounts plus• Futures IT Project – Managed the process of the development of the Specification, Feasibility Study and Gap Analysis of new IT system to be introduced in the next year• Credit Management Project – Developing standardisation of credit procedures between the two Head Offices.• Compliance of Sarbanes-Oxley legislation

• Analyse credit and financial information for existing and potential customers• Work with Company to design and implement a written credit policy• Supervise the credit department, perform collection efforts and related functions• Set collection targets and ensure they are met by guiding, motivating and managing the team• Re-evaluate credit policies when necessary to increase profitability• Co-ordinates with outside and inside sales personnel to ensure sales are established credit and payment terms• Maintains effective customer relations through telephone and written communication or personal contacts• Management Reporting• Legal Debt Recovery• Managed Accounts Payable and Treasury Function