Created and maintained social media content calendar. Curated and posted industry content, researched industry trends, wrote copy in different brand voices. Launched and grew Instagram account followers 300% and Twitter account followers 400% in one yearSearched professional publications to provide industry data to executives and sales team; managed department email, prepared materials for Sales/Customer Service departments, collaborated in the development and implementation of marketing and sales strategies and materials. Assisted Event Manager with speaker liaison, event swag and annual Leadership Summits; team member for new product launch at one of the largest U.S. dental trade shows.Moderated start-up Dentistry.com Community Forum and managed accounts receivable for our Dentist Forum Expert. Hosted, moderated and coordinated webinars.Researched marketing, competitor projects, and promotional event swag for marketing manager; selected top Learning Management Systems (LMS) options to help Senior Executive Team choose final LMS system.Managed Expert Dentists Project, including recruiting, contracts, A/R, image selection, and publishing articles.Built Facebook Ads (video, carousel and traffic generation) for B2B lead generation and brand-awareness campaigns. Monitored response and budget spend per sales lead.Trained and supervised Social Media Intern; created departmental instructional materials.

Scheduled interviews and performed initial screenings of Customer Service Team candidates, created applicant grammar tests, trained phone operators on customer service best practices. 10+ years of administrative support. Presented live Orientation Webinars to clients joining 1-800-DENTIST; managed all attendees' data. Co-created and presented two-day "Customer Service 101" Training Program at Futuredontics’ headquarters and in NYC for front-office dental staffs. Researched and wrote monthly blogs for Futuredontics.

https://www.acx.com/narrator?p=A2ITIWRJRT85CW Site where you can find narration samples of my audiobooks. Create audiobook versions of books that are sold on the acx.com (amazon) website.Skills: Narration

Research and book speakers to present topical information at monthly PTA Meetings. Work with PTA President and School Principal to cover a variety of topics.Since 2010, On-going.

* Booked trade shows and shipped trade show materials to/from the dental trade shows 1-800DENTIST attended. Researched and selected promotional giveaways.* Wrote ad copy and information updates for existing and potential member dentists.

* Trained new Referral Specialists and monitored existing Referral Specialists for script accuracy.* Oversaw creation, distribution and tracking of sales department packages.

* Coordinated and maintained Physical Trainers' and Clients' schedules.* Organized Sales Staff's schedules.* Monitored Sales script.

* Taught undergraduate "Introduction to Acting."