Efficient Front Desk Management: Skillfully managed front desk operations, handling a high volume of incoming calls, directing visitors, and maintaining a professional and organized reception area.Appointment Scheduling: Proficient in scheduling and coordinating appointments for executives, optimizing their daily calendars to ensure efficient use of time.Effective Communication: Demonstrated excellent communication skills in interacting with clients, vendors, and team members, ensuring clear and concise information dissemination and a positive customer experience.Meeting Coordination: Coordinated and organized meetings, both internal and external, by managing invitations, preparing meeting materials, and ensuring all logistical details were seamlessly executed.Administrative Support: Provided comprehensive administrative support to executives, including drafting and proofreading correspondence, managing email correspondence, and handling confidential information with discretion.Problem Solving: Responded promptly and effectively to inquiries and requests, resolving issues efficiently to maintain a smooth flow of daily operations

• Assist Director with diary management and project support coordination• Coordinating meetings and liaising with clients• Arrangement of meetings and Lunch • Main contact for enquiries such as phone and email including replying to contact form enquiries• Monitoring housekeeping and dealing with housekeeping issues• Dealing with studio member issues, escalating to the Director as appropriate• Responsible for documenting and archiving

Office Concierge – Elite Team Leader Receptionist• Responsible for the smooth running of 11 sites• Arranging Travel such as international flights, Taxi service and Trains • Planning managing meetings and meeting rooms• Food and beverage orders • Dealing with clients and guest complaints and feed back• Working closely with the building management producing invoices and budget guideline Training across all 11 sites Responsible for meeting and greeting clients on reception. Assisting in Co-ordination and preparation of meeting roomsOur company’s core competency lies in providing hassle-free, easy, safe and successful immigration solutions to the country of your choice. Apart from providing initial consultation, we believe in providing end-to-end services directly to the clients, aided by our senior staff. We as team aim to set high values in immigration industry to ensure customer satisfaction so that we can reflect our exceptionality compared to other immigration consultants in the industry.The main motto of our firm is to provide the best customer service, as we always bear in mind the ethics of service industry, and believe in generating future business through referrals and Word-Of-Mouth. Therefore we stand by our tag line – Empowering Ambitions!

The overall purpose of the role is to sell Firebrand Training Courses to private individuals, contractors and corporate accounts.Firebrand Training: making life easier, and cheaper Firebrand Training provides you with the fastest route to professional certification. Guaranteed. Wherever you are in the world, we have a purpose-built training centre available. Here you will experience accelerated learning delivered by industry-experienced professionals. Have you ever been on a course, where you spent only a few hours training each day, and it took weeks, or even months to complete? Not at Firebrand Training. We aim to deliver courses in half the time of anyone else. But what really makes Firebrand unique is that you will take your exams and achieve certification as part of the course. This is the ideal measurement of success and will save you time, money and effort. Firebrand Training offers best-of-breed courses accredited by all of the big names in the industry. The working day will generally last 12 hours, and courses run seven days a week - delivering the maximum amount of knowledge in the minimum amount of time. Accommodation and meals are free. You will stay at our training centre for the duration of the course, where you will be fully immersed in the subject. Winner of Training Company of the Year a record three times , Firebrand has delivered accelerated certification to thousands of students

Operate as the lead point of contact for any and all matters specific to your customersBuild and maintain strong, long-lasting customer relationshipsDevelop a trusted advisor relationship with key customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholdersForecast and track key account metricsIdentify and grow opportunities within territory and collaborate with sales teams to ensure growth attainmentAssist with high severity requests or issue escalations as needed