With a track record as a passionate and influential thought professional, I possess expertise in delivering top-tier customer service and leveraging knowledge of destinations, travel requirements, and industry insights to craft personalized itineraries that exceed expectations and delight travelers.Having a keen eye for detail and a commitment to excellence, I handle complex calendars, coordinate meetings and events, and manage confidential information with discretion and professionalism. I supervise all aspects of trip planning, including transportation, accommodations, activities, and special requests.I excel in offering prompt assistance, clear communication, and proactive support throughout the booking process and beyond. Whether clients need assistance with booking changes, travel emergencies, or destination advice, I am always available to provide expert guidance and consultation. I am adept at balancing multiple priorities and adapting to evolving business needs.Please feel free to contact me at andreahoff@yahoo.com with any thoughts, comments, or questions about my work I'm always interested in making new professional acquaintances.Following are my key skills:• Travel Planning & Booking• Customer Service Excellence• Travel Consultation• Destination Knowledge• Itinerary Development• Travel Policies & Procedures• Problem & Query Resolution
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Travel ConsultantAmerican Express Aug 2022 - May 2023United StatesDuring this tenure, I managed high-volume inbound calls to assist clients with airline, hotel, and car rental bookings. I utilized Sabre, Opus, and Encore programs to efficiently process reservations and modifications. I employed strong communication skills to understand and fulfill customer travel needs.Below were my main attainments for this role:• Achieved $850K revenue generation within six months, showcasing sales acumen and product knowledge.• Maintained composure and customer service excellence, leading to positive customer satisfaction. -
OwnerAngie’S Snacks May 2022 - Aug 2022Cornelius, North Carolina, United StatesI operated neighborhood ice cream snack stand and administered daily operations, including inventory tracking, financial transactions, and organized service area. I applied problem-solving techniques to overcome challenges and ensure business continuity throughout season.Here were my significant contributions to the role:• Established loyal customer base and enhanced client trust and repeat business.• Generated funds for community members battling breast cancer and successfully collected $1K+ to support family.
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Experience And Event CoordinatorSelf-Employed 2015 - 2021Cornelius, NcDedicated professional with demonstrated strengths in customer service, time management, and trend tracking. I have managed every aspect of the event, including developing, planning, implementing strategies, and overseeing day-of execution.
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Executive AssistantInfinity Broadcasting 2002 - 2006New York, New York, United StatesMy proudest achievements for this role were:• Facilitated corporate senior executives at top radio company with 180+ nationwide stations, while administering executive calendars, travel itineraries, and high volume of calls/messages• Executed CBS Radio Marketing Council Conference (2004) and supported in CBS Radio Program Director's Summit (2005) in New York City. -
Executive Personal AssistantGotham Catering 1997 - 2004New York, New York, United StatesExecutive Office Assistant and Personal Assistant to OwnerManaged daily operations of this business and society caterer. Major clients included MBNA Bank Executive Offices and Young and Rubicam Advertising Agency.Responsible for interviewing, hiring, training, and supervision of all employees. Heavy client contact in a fast-paced environment. Handled company owner’s extensive travel reservations, scheduling, etc.Managed all aspects of company finances including menu pricing, financial statements, banking, petty cash, sales tax, payroll tax returns, employee payroll, and accounts payable/receivable
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ProducerSpotlight On 1999 - 2003New York, New York, United StatesProduction Stage Manager and Producer to founder. Co-produced four theatre festivals, including the largest winter festival in New York City, featuring 45 plays in four weeks. Also produced three Spotlight On/Sage Theatre Awards Ceremonies.Created and distributed schedule of events; managed rehearsals, trained and coordinated volunteer staffEvaluated finished scripts and assisted Executive Producers and Directors on script and cast selectionAdvertised for talent and support staff; supervised technicians, cast, and clientele; managed box office and accounts for all sales; made public announcements and performed in several shows
Andrea Kline Education Details
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Florida State UniversityTheatre/Theater -
Associate Of Arts - Aa
Frequently Asked Questions about Andrea Kline
What is Andrea Kline's role at the current company?
Andrea Kline's current role is Experienced Executive Assistant & Project Management | Travel Consultant.
What schools did Andrea Kline attend?
Andrea Kline attended Florida State University, Pensacola Junior College.
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