Andrea Moore

Andrea Moore Email and Phone Number

Senior Business Process Rep for CSG Marketing @ Keysight Technologies
Healdsburg, CA, US
Andrea Moore's Location
Healdsburg, California, United States, United States
About Andrea Moore

25+ years of professional experience in customer service, leadership, management, project management, marketing, database and manufacturing. A well organized, dependable professional who takes pride in her work. Exceptional troubleshooting, training and documentation skills. Reliable, honest, flexible, and conscientious employee who can work under direct or indirect supervision. Able to complete assigned duties efficiently and enthusiastically. Detail oriented and proficient at follow up and follow through.

Andrea Moore's Current Company Details
Keysight Technologies

Keysight Technologies

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Senior Business Process Rep for CSG Marketing
Healdsburg, CA, US
Website:
keysight.com
Employees:
12997
Andrea Moore Work Experience Details
  • Keysight Technologies
    Senior Business Process Rep For Csg Marketing
    Keysight Technologies
    Healdsburg, Ca, Us
  • Live Wine Country
    Real Estate Agent
    Live Wine Country Nov 2020 - Present
    Healdsburg, California, United States
    • Communicate with sellers, buyers and mortgage lenders to understand property needs, timeline, and budget• Compiled and update property lists with details regarding location, square footage, features and more• Developed positive relationships with lenders, appraisers, inspectors and escrow companies• Facilitate paperwork such as closing statements, purchase agreements, amendments, etc…• Initiated negotiation process, consulted with clients concerning market conditions, prices… Show more • Communicate with sellers, buyers and mortgage lenders to understand property needs, timeline, and budget• Compiled and update property lists with details regarding location, square footage, features and more• Developed positive relationships with lenders, appraisers, inspectors and escrow companies• Facilitate paperwork such as closing statements, purchase agreements, amendments, etc…• Initiated negotiation process, consulted with clients concerning market conditions, prices, mortgages and legal requirements, to ensure a fair and honest dealing Show less
  • Keysight Technologies
    Senior Business Process Rep For Csg Marketing
    Keysight Technologies Apr 2016 - Present
    Santa Rosa, California
    As a Support Node Administrator for the Communications Solutions Group I am instrumental in connecting a field engineer with a factory expert to solve their customer's business or measurement challenge. Primary duties include: -Answering telephone hotline calls and routing call to appropriate technical expert-Reading emails sent to the support node, determining the level of support required, and routing to the internal technical or business expert. -Tracking Customer Issue… Show more As a Support Node Administrator for the Communications Solutions Group I am instrumental in connecting a field engineer with a factory expert to solve their customer's business or measurement challenge. Primary duties include: -Answering telephone hotline calls and routing call to appropriate technical expert-Reading emails sent to the support node, determining the level of support required, and routing to the internal technical or business expert. -Tracking Customer Issue Resolutions (CIR) and updating in appropriate tools -Assisting with demo equipment escalations-Update and maintain database-Data reporting-Managing support issues within the case management tool-999 Pricing approvals-Passcode approvals-Content Manager: Adding and maintaining existing content on the gateway and field portal Show less
  • Keysight Technologies
    Manufacturing Technician
    Keysight Technologies Apr 2015 - Apr 2016
    -Enlist appropriate responses needed from support groups: Engineering and Maintenance-Write, Edit and Update Process and Hardware Documentation-Work with Engineering on Process improvement-Train/Certify employees at processes-Equipment and Process Troubleshooting-Quality Control-Pull daily Chemical samples for testing-Run processes at the Cleanline, Developer, Coaters, Etchers, Smart Scope and Afosa-Special projects as assigned-Data Entry-Pull daily work… Show more -Enlist appropriate responses needed from support groups: Engineering and Maintenance-Write, Edit and Update Process and Hardware Documentation-Work with Engineering on Process improvement-Train/Certify employees at processes-Equipment and Process Troubleshooting-Quality Control-Pull daily Chemical samples for testing-Run processes at the Cleanline, Developer, Coaters, Etchers, Smart Scope and Afosa-Special projects as assigned-Data Entry-Pull daily work reports and provide to management-Import/Export data and reports from Kanban board-Work with project team and management in implementing MES system Show less
  • Volt
    Manufacturing Operations Specialist
    Volt Dec 2014 - Apr 2015
    Keysight Technologies
    -Preparing packages for testing-Handling delicate products from test stations (heated pipes) to record keeping stations-Carrying out all required stress test and data collections on a strict time schedule specific to each product-Accurately capturing data used by the engineering team to make decisions about the long term quality of a particular IC or Diode over time
  • Neilmed Pharmaceuticals
    Database Manager/Marketing
    Neilmed Pharmaceuticals Jan 2004 - Dec 2014
    Santa Rosa, Ca
    - Work with President, CEO and Sales Director to establish priorities for different marketing projects and execute them- Maintain list, by customer type by month, of different marketing projects for budgetary and overlapping info- Work with 3rd party mailing address cleanup services for presort marketing mailings- Maintain efficiency while staying within budget- Work in NetSuite for Graphic (tracking) and Project Log info- Coordinate, track and manage responses for marketing… Show more - Work with President, CEO and Sales Director to establish priorities for different marketing projects and execute them- Maintain list, by customer type by month, of different marketing projects for budgetary and overlapping info- Work with 3rd party mailing address cleanup services for presort marketing mailings- Maintain efficiency while staying within budget- Work in NetSuite for Graphic (tracking) and Project Log info- Coordinate, track and manage responses for marketing projects, returned mail/package (address/database purposes) & customer rebates and refunds- Provide management status of various projects on daily/weekly basis as appropriate- Provide project affectability reports to management at the conclusion of the project- Coordinate with all project stake holders’ right from the beginning; maintain the agreed road-map of the project- Import/Export customer data for marketing projects in and out of ERP system- Coordinate with EDI partner and implement new EDI vendors and items- Maintain ISO Standards and participate in audits- Be the point person for data uploads (coordinate with off-shore team)- Back up for Shipping functions- Support Management for Customer Service team- Managed Customer Service team from 2010-2013 Show less
  • Sonoma County District Attorneys Office
    Legal Processor 2
    Sonoma County District Attorneys Office Aug 2006 - May 2008
    Santa Rosa, Ca
    -Assistant to Attorneys-Pull daily calendars for court-Update files with minutes from court and disperse them to the appropriate people/department or file them back-Set Up the files when the complaints have been typed up-Pull queries of daily calendar and people within the database-Insert additional information into the files (ex. Tapes, documents, etc…)-Get files from and send files to Record Center-Project Intercept-Input file numbers (DAR) into the Boxed Files… Show more -Assistant to Attorneys-Pull daily calendars for court-Update files with minutes from court and disperse them to the appropriate people/department or file them back-Set Up the files when the complaints have been typed up-Pull queries of daily calendar and people within the database-Insert additional information into the files (ex. Tapes, documents, etc…)-Get files from and send files to Record Center-Project Intercept-Input file numbers (DAR) into the Boxed Files database so we can then send the completed files to Record Center in the box assigned to the files. Show less
  • Luther Burbank Savings
    Savings Counselor
    Luther Burbank Savings Jan 2002 - Jan 2004
    Santa Rosa, Ca
    -Customer service -Cash handling-Scanning checks-10 key by touch-Assisting supervisor in research and computer work.
  • Agilent Technologies
    Manufacturing Product And Process Operator
    Agilent Technologies Jan 2000 - Jan 2002
    Santa Rosa, Ca
    -Test integrated circuits in Thin Film both prior to bringing into value and after-Heat Treat circuits into value-Visual inspection of circuits for defects to ensure quality of product -Auto bond and manual bond of circuits-Tested circuits on whole substrate and in individual circuit form-Worked in a clean room environment-Updated the test process documentation

Andrea Moore Education Details

Frequently Asked Questions about Andrea Moore

What company does Andrea Moore work for?

Andrea Moore works for Keysight Technologies

What is Andrea Moore's role at the current company?

Andrea Moore's current role is Senior Business Process Rep for CSG Marketing.

What schools did Andrea Moore attend?

Andrea Moore attended Hutchins School Of Liberal Studies At Sonoma State University, Santa Rosa Junior College, Chamberlin Real Estate School, University Of San Francisco.

Who are Andrea Moore's colleagues?

Andrea Moore's colleagues are Jaime Geoffroy, Lance Hummel, Robert Majecki, Teh Li Via, Don Muto, Haider Noori, Tyler Broyles.

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