Demand Management - Entering and maintaining customer demand including creating and monitoring firm orders and forecast, releasing new orders, monitoring backlogs, processing change orders and cancellations.• Utilizing PC tools, proactively, to recognize exceptions or potential problems with customer demand.• Supply Management – Releasing purchase orders to the factory. Managing factory backlog based on customer requirements to include expedites, push outs, and cancellations. Monitoring inventory and taking appropriate action to reduce the risk of excess inventory.• Credits - Initiating special billing and credit request with detailed explanation related to root cause; and supplying corrective action as appropriate.• Pricing - Responsible for manual data entry integrity and accuracy of pricing on all customer sales orders and system price files. Monitoring negative margins and notifying KAM when outside acceptable levels.• Coordinating price changes and pricing errors in system price file with responsible party.• Communication - Daily discussions with internal/external contacts regarding order status, pricing, shipment issues, etc. to support customers and resolve problems.• Inventory - Reviewing slow-moving and excessive inventory. Maintaining details related to root cause of excess inventory in At-Risk Inventory database; actively seeking ways to utilize excess inventory.• Article Registration – Initiating registration with the factory requesting drawings and/or Ref-Only forms as needed. Following up on Registration (part number) issues and responding to factory requests as needed.• Systems - Working with various departments to resolve system issues.• ISO/JSOX Compliance – Knowledge of ISO-JSOX procedures and maintaining accurate records in accordance with these requirements.

PROGRAM MANAGER 01/2018 to 11/2020 Coca-Cola North America | Atlanta, GA • Developed Chart of Authority document for the Burger King Equipment Exchange Program• Received the "High Five" award for exceptional & flawless execution of two high profile competitive conversions in Hard Rock Cafes & Charley's• Recognized by leadership for the successful conversion of over 5,000 Arby's locations from competitive products• Collaborated with cross-functional teams to build reporting tools used for weekly status reporting• Served as Project Lead for the Project 2.0 initiative• Completed self-paced Agile courses• Assisted in implementing a process for 2019 SOX auditing• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.• Interacted with customers and clients to identify business needs and requirements.

• Managed the conversion of over 900 Subway locations to three Vitamin Water flavors, driving 400K annual volume• Completed the high-profile Freestyle Refresh M-Push to Pour project, completing 2,040 outlets within 30 days• Coordinated the conversion of all fountain and cooler equipment for Great Wolf Resort from Pepsi to exclusive Coca-Cola products• Managed the conversion of 42 Regal Hollywood Cinemas from Pepsi to exclusive Coca-Cola products, resulting in 143,500 annual volume• Accomplished the successful conversion of over 3350 Sonic Drive in from competitive brewed green tea to Gold Peak Sweetened Green Tea and Gold Peak Diet Green Team resulting in 200,000 annual volume• Executed the conversion of 134 Price Chopper Supermarkets from Pepsi to exclusive Coca-Cola products, resulting in 67,000 annual volume• Identified plans and resources required to meet project goals and objectives.