Member and digital lead for Gaylord College’s student-led ad agency, specifically worked on the Oklahoma Supreme Court’s account. Modernized and renovated client’s reports on their website to give an updated online presence while staying true to their branding and values. Collaborated and strategized with my team’s account, creative, and research leads to address client’s needs. Attended weekly meetings and events with my team

Attended weekly meetings and fundraising eventsCollaborated with PR team to design apparel and create graphics for social mediaRaised funds for the American Cancer Society - we raised over $41k

Supported marketing team with daily administrative tasksCollected quantitative and qualitative data from surveys and interviewsImproved my verbal and written communication skills

Adapted quickly to changes in the restaurant environment to provide the best service possibleConsistently maintained a high level of customer satisfaction by providing friendly, efficient serviceCollaborated with colleagues to resolve customer complaints in a kind and timely mannerAnswered phones, took reservations, and answered customer inquiries in a friendly yet professional manner

Achieved 5 sales in one day by creating an emotional connection with customersCollaborated with fellow associates and manager to promote teamworkAided manager and associates with inventory and merchandising