Helping Canadians 1800 O Canada

Respond to inbound and outbound call. Use multiple web-based applications for investigation and verification. Answer existing and potential customer questions. Cure & rehabilitate customer accounts in arrears.Communication of appropriate course of action to clients in a professional manner.Build customer confidence in the services offered by the company.Complete follow-up calls on non-responsive accounts.Work as a team to obtain group and individual goals.

Club Lounge Hostess -Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to the assigned dining area.-Use visual cues to seat Guests in either the bar or dining area depending on their preference.- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.- Answer incoming calls to the restaurant and provide appropriate service.- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate.Link Cafe Barista - Knowledge of using Micros POS cash control systems including cash outs, safes, money handling, reconciliations and reporting of figures on a daily basis- Liaise with management to discuss menu offerings, orders with vendors and complaints.- Monitor and record inventory of food, beverage and cleaning materials