Andrea Hudson Email & Phone Number

Remote

As part of the Red Hat Portfolio Field Enablement team I manage and operate our portfolio and customer engagement programs. Our goal is to connect Product Teams with customers and gather powerful feedback and insights from our engagements to enhance our products.Primary Duties: Early Access program development, operations, and growth as our team expands our customer base. Manage and coordinate complex, multi-faceted technical product engagement programs with global teams. Relationship building across diverse teams including engineering, product management and sales. Develop detailed solutions, mitigation and scalability plans.Secondary Duties: Process Improvement, standardization, technical documentation, optimization and automation initiatives.

Houston, Texas, United States

Special Projects Project Manager focused on Standardization, Continuous Process Improvement, Optimization, Lean and Agile Principles.

CARRIAGE HILLS COMMUNITY, Conroe, TX - Volunteer March 2021 – PresentHOA activities, canvassing, community restoration, holiday projects.- CARRIAGE HILLS PARENTS Creator and Facebook Admin - early childhood development activities and community involvement.STOCKDALE CHRISTIAN SCHOOL, Bakersfield, CA - Volunteer August 2016 – March 2020Classroom aid, childhood development activities, reading groups, fundraisers, events, classroom parties.-Piano Club parent - field trips, senior living center concerts and outreach.GRANNY’S GROUP, Bakersfield, CA - Volunteer May 2014 – March 2020 Facebook Admin, early childhood development activities, feeding-the-homeless events, community cleanups, Pacifica Senior Living outreach.

North Island, San Diego Ca

Mentor and Sponsor Program Manager (Onboarding, Induction, Relocation)Training & Development Program Manager - administrator and manager for Navy e-learning, (weekly, monthly, quarterly and annually).- Provided technical guidance for junior technicians in creating training materials.- Taught classes and created training materials for electrical engineering and calibration topics.- Facilitated instruction, scheduling, coordination, and overall program management.Special Project Manager and CoordinatorHRIS software Administrator and owner - time, vacation trackingDental & Medical benefitsPerformance evaluations Conflict resolution and mediation - employee relationsGeneral office Administrative tasksPositive customer experienceEvent planning and organizing - Awards, retirements, holiday parties, employee morale activities.Calibration & Troubleshooting depot level assetsCalibration mentoring junior techniciansPII Information - including highly sensitive and confidential information.

Norfolk, Va- Yokosuka, Japan

Onsite Calibration QA representative, manager and trainer - Onsite Program ManagerElectrical Safety Inspector Departmental Level - Program ManagerTraining and Development - Program ManagerSpecial Projects Manager and CoordinatorD.C.P.O. team lead - Project ManagerProduction Control / Operations Program Manager - manage database over 22,000 assets for calibration- facilitated training, induction, coordination, road mapping, and overall program owner.Quality Assurance representativeWorkplace safety representativeTime administrationMorale building event team memberGeneral office administrative activitiesCalibration technician and technical repairPerformance evaluations

Pensacola, Florida, United States

BootcampAviation Electronics Technician Intermediate Level (A-school)Calibration Technician (C-school) - electrical, electronic, mechanical, physical and dimensional instruction

Bachelor Of Science (Bs), Electronics Systems Technology With Emphasis In Management

Master Of Business Administration - Mba, Business Administration, Management And Operations

Minor in Human Resources