Andrea Martin Email & Phone Number

Merriam, Kansas, United States

- Create compelling copy for IBT’s digital and traditional marketing material including emails, blogs, digital and print ads, and webpages- Manage content calendars and all social media, including organic and paid social strategy, for IBT and their subsidiaries- Optimize web pages for search engines; manage on-hold messaging and phone scripts- Prepare internal marketing communications - Deliver multiple content types across channels- Interview subject matter experts- Direct content creation from strategic sources through collaboration and customer insights - Develop case studies and testimonials that demonstrate our brand strengths

- Provide expert-level analysis, insights and strategic development in support of Intouch’s client portfolio- Synthesize and interpret multiple data points and lenses to create strategic frameworks and recommendations- Guide strategy and thought leadership alongside Creative and UX teams to ensure flawless content execution- Work face to face with account teams and clients to guide content marketing efforts - Support multiple brands and teams from content strategy to content management - Collaborate and execute joint deliverables with other subject matter and channel experts - Present new ideas and opportunities to account teams and clients - Contribute to evolution of process for implementing content strategy across Intouch

Kansas City Metropolitan Area

- Be the primary contact with customers and prospects related to equipment sales for multiple sales reps- Contact customers to schedule introductory and follow-up meetings- Handle lead follow-up and qualification of prospects- Utilize time-management and detail-orientation skills- Anticipate and remove roadblocks to ensure efficiency throughout the sales process- Manage and coordinate field sales representative’s calendar and sales appointments- Manage the quote creation/revision and sales order process efficiently and accurately - Utilize my experience in industrial sales to learn new product and identify new opportunities- Coordinate with Kaeser HQ to complete back-end processes to provide a seamless experience for our customers.

Kansas City Metropolitan Area

- Responsible for achieving regional aftermarket sales targets of manufactured products, parts, and accessories.- Identify and pursue aftermarket sales opportunities with existing customers and new prospects.- Prepare quotations for components and parts manufactured in-house or purchased from outside suppliers.- Coordinate and communicate within the organization to achieve and exceed sales goals.- Maintain strong customer relationships, attend tradeshows, and visit customers.

Kansas City, Missouri Area

- Generate and develop new and existing sales opportunities through inbound/outbound calls, emails, inquiries and relationship management - Prepare accurate estimates, sales orders and purchase orders within pricing and product margin guidelines - Develop and ensure favorable relationships with suppliers, distributors, shipping resources, and other critical partners and referral sources - Source products, vendors and solutions to meet client needs - Supplement warehouse functions as needed, including shipping, receiving, and inventory management - Assist in the development of media content

Mission, Kansas

- Manage a cross-functional retail team ranging from 10-20+ employees- Utilize the time and skills of that varied staff to keep the front end of the store running effectively and productively - Ensure an outstanding customer experience from entry to exit - Balance the needs of the customer with the bottom line by eliminating wasteful practices and/or labor hours, while maximizing employee productivity - Collaborate with other assistant managers to ensure product is on the shelf in a timely and attractive manner; assist with display layout and setup- Offer and implement solutions to help improve sales and profit margins- Mentor, train, and develop cashier and courtesy clerk skills and behaviors- Exhibit strong leadership through friendliness, dedication, product knowledge and customer service - Embody a problem-solving, can-do attitude in a high traffic retail environment- Support company and store-level initiatives for community involvement and customer satisfaction

Kansas City, Missouri Area

- Responsible for building and maintaining a robust pipeline of leads to convert to sales - Utilize targeted and timely followup with all customers through email, phone calls, text messages, and in-store visits- Provide creative solutions to any customer obstacles about going all-electric- Embody the mission and values of Tesla, and continue to accelerate the world's transition to renewable energy and all-electric vehicles- Calculate monthly finance and lease payments, net cost, tax savings, and more to customers looking for hard numbers about their financial obligation- Exhibit strong one-on-one customer interfacing knowledge- Ensure an outstanding customer experience from initial contact to delivery and beyond- Manage a cross-functional retail team and evaluate employees for hire/promotions- Mentor, train, and develop Product Specialist skills and behaviors- Maintain a high level of pipeline activity through targeted email and phone communication- Match the benefits of our cars to the needs of our customers, creating Tesla-evangelists who will tell our story to friends and family- Played an integral role in the transition of our sales operations from our service center location to our new retail location on the Country Club Plaza- Recognized regionally for exceptional call reports and individualized email follow up

Kansas City, Missouri Area

- Greeted all customers, captured leads and determined quality, provided extensive education about our vehicles and our mission, and answered questions adeptly- Conducted test drives in a way that best demonstrates the features of the car, while remaining safe and continuing to learn about the customer- Ran the showroom in my manager’s absence- Acted as a natural leader through dedication to sales goals, an ambitious and eager attitude, and a desire to continue to learn and grow in my role- Helped create and execute local and regional marketing events to drive traffic and capture leads- Demonstrated extensive product knowledge, and remained up to date on company news and industry trends - Excellent test drive survey (customer satisfaction) scores, with a peak average rating of 9.96/10 - Consistently ranked in the top 100 product specialists by converted leads for North America

I was an Editorial Director and Consulting Writer for the Marketing and Communications committee of the MAGLCC — the fastest-growing LGBT Chamber in the nation at the time. I managed the monthly business spotlights on our members. That involved identifying new businesses and members to highlight, coordinating the interview and photo shoot, giving the interviews themselves, writing the spotlight pieces, and managing their distribution in various print and online media outlets. I developed an understanding of how to write in a voice suitable to marketing/public relations, editing content to fit within a brand framework, and AP style knowledge. Features included everything from start-up companies to previous mayors of Kansas City, MO.

Kansas City, Missouri Area

Responsible for editorial content on product lines ranging from 10m to 100m in revenue. Partnered with design, marketing, inventory, and scheduling partners to bring those lines to market. Led teams of creatives to coordinate quality content under tight deadlines. Approved product for adherence to strategy, layout and legibility. Concocted and implemented creative and marketing strategies, collaborated with hundreds of other creative professionals, and created product that targeted specific and broad consumer needs. An expert in bringing an idea to life, from its initial stages to the final product. Concepted and sold product ideas to buyers for major retailers such as Wal*Mart. Managed writers on projects designed to create new copy that addressed societal changes. Developed and nurtured talent. Evaluated intern portfolios for hiring potential. Experienced in LEAN and Fierce Conversations. Worked independently and in groups. Had a reputation for keeping a positive attitude in all situations, high productivity, and above-average sell-through of product at retail.

After applying for and receiving the creative internship, I worked to create cards that addressed the changing needs of the wedding industry. This included coordinating a large writing project to create new copy appropriate for remarriage. I also spent time working in the Books department, editing layouts and identifying new opportunities for Hallmark.