Andrea Mahar Email & Phone Number

Albany, New York Area

Attending Networking EventsResearching Industry LeadersTracking Industry Trends such as Team Leadership and Staff Training and Development.Participating in Industry Discussions

Virtual

Team Leader - After HoursAs a team leader, I spearhead team development and team performance evaluations essential to driving aggregate internal productivity and mitigating internal operational risk. I am committed to instituting comprehensive training improvements and establishing periodic meetings with team members to improve business efficiency. I also personally monitor and field client inquiries in addition to motivating team collaboration. I successfully forged dynamic relationships with team leaders and actively strived to exceed all performance goals. I was recognized for exponentially increasing team productivity and boosting team collaboration. And I achieved unprecedented levels of customer satisfaction and adhered to strict issue resolution targets.

Tampa/St. Petersburg, Florida Area

With American Express, I performed crucial candidate evaluations and directly handled talent acquisition efforts. I also provided quality leadership mentoring and optimized account implementations. I enhanced client relationships and improved customer loyalty through effective establishment of short-term and long-term goals. I effectively achieved high levels of professional satisfaction and exponentially increased team performance. And I managed diverse business processes and built strategic relationships with direct reports to boost profitability.

Tampa/St. Petersburg, Florida Area

As an account manager, I was focused on maintaining regulatory compliance and outlining operational requirements. I was committed to implementing innovative policy changes and improving market account relationships. I monitored call volume and prioritized customer calls essential to boosting satisfaction. I coached and evaluated an advanced coalition of direct reports in order to facilitate performance growth. And I successfully managed account operations team and achieved all team goals.