Andrea Mai-Tran, Shrm-Cp Email & Phone Number

Los Angeles, Ca, Us

San Ramon, California, Us

San Ramon, California, Us

Transitioned to a bigger role as the HR Business Partner to strategize optimal talent management, analytics, and budgeting.

San Ramon, California, Us

Review, audit and ensure integrity and compliance of the transactional data into the HRIS, including new hires, terminations, transfers and pay rate changes.Establish and document system processes and proceduresResearch new HRIS functions, releases, and enhancements. Communicates changes to Human Resources leadership and staff and makes recommendations for utilization.Collaborates with the Human Resources leadership team to identify system improvements, enhancements, and solutions in support of the Human Resources Strategic Plan. Assists in the development of operating standards, policies and procedures and strategic planning for existing or new initiativesResponds to audit requests from internal and external auditorsCreates and collaborates in system projects and in the evaluation and follow up of systemsAttends and participates in departmental meetings, seminars and training sessions.Utilizing collected data to proactively plan capacity and performance improvements.Manage and coordinate training program

Arlington, Virginia, Us

Responsible for educating clients on the use of resistance-based machines and empowering them to push through a challenging workout by thinking quickly and providing clients of differing skill levels with support and motivation

Implemented system expansion by providing feedback to increase the overall efficiency of the restaurantAs this was a brand new restaurant, I helped lay in the foundation and groundwork for everything operational focused including organizational policy and training all new staff including servers, server assistants, food runners, baristas, and bartenders. Created a welcoming environment, provided outstanding hospitality, and cultivated professional relationships with industry leaders and helped the club scale allow for additional members

Led operations of a team of 6 and delegated tasks to team members in order to ensure that the guests have a high-quality dining experienceDelivered prompt and efficient service in a hectic and crowded environment

Us

Oversaw front-of-house operations including meeting guests' requests, building rapport, routinely supporting other staff members/areas of the restaurant, and completing financial transactions

Enhanced customer experience by offering personalized service and suggesting appropriate options for food allergy concerns and dietary restrictionsApplied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demands

Produced YouTube videos based on improv, current events, and life experiences. Participated in weekly meetings to create content with the writing team and coordinate shoots. Acquired locations for shoots. Assisted with video editing. Casted talent. Effectively communicated with the cast and crew to stay on schedule.

Mixology specialist crafting custom cocktails with several high-end liquorsPrepared drinks using complex recipes consisting of spirits, herbs and fresh berriesSkilled trainer of new associates

Responsible for overseeing S.R. Education's (SRE) Social Media Strategy and Social Media team across all internal brands and platforms . This role coordinates with the Creative Director and Graphic Designer to support the SRE’s mission. The position involves ensuring our social boradcasting is fully integrated with all other efforts across the SRE’s portfolio, as well as managing the Social Media budget.

Daytona Beach, Florida, Us

Promote company products. Built awareness to brands through direct interactions with consumers.

Austin, Tx, Us

Interacted with SXSW crowdPublicized sponsored event to general publicWorked with a team toprganize a water fight for over 300 attendeesGuerilla Marketing

Austin, Tx, Us

Promoted free concertAnswered questions and concerns of general publicDirected public to Pepsi Max events

Minneapolis, Mn, Us

Created a database to make researching more efficient by tracking previous searchesResearched new clients

Promoted club to potential patronsPrepared beverages for clientele in accordance with T.A.B.C. rules and regulationsMaintained cleanliness standards of the establishment

Researched and booked appointments with potential clients to sell advertising spaceHandled the task of negotiating with the clients about details of campaignDiscussed and cultivated more successful sales strategy

Oversaw the social media strategy and social media team across all platformsEnsured social broadcasting is fully integrated with all efforts across website & media outletsConnected with local and national businesses to ensure the possibility of future partnershipsRecruited and oversaw the Social Media Team, ensuring a superior quality of communication and productAcquired press passes and access to various events in AustinCreated blog content featuring events, hot spots, and trends

Austin, Tx, Us

Directed current, past and future students and their families to resources within the collegeSupported the administration by maintaining records of the personal details of the faculty and outgoing mailHandled calls and promptly forwarded them to appropriate person among 50 employeesDistributed inter-departmental memorandums ensuring timely delivery while at the time maintaining confidentiality

Austin, Tx, Us

Planned and led monthly floor meetings; conducted frequent room drop-ins to discuss events, developments, and concerns for a wing of 35-52 students, mainly first yearsCommunicated policy while fairly and consistently enforcing community standards to ensure a safe, orderly and enjoyable living environmentProvided quality customer service to current and prospective students and their familiesFacilitated in a two-week training concerning crisis management, diversity, conflict resolution, customer service, network system, and university resource awarenessResponded to crises situations- residence hall policy violations and behavioral concerns of residents

Promoted goals of the company to the community by informing locals about the benefits of all natural, organic foodAssembled catering orders for over seventy people

Kept up the store image, prepared fresh fruit toppings, and maintained cash purchases for customersCreated marketing displays

Prepared tasty drinks and desserts per request of clientele

Los Angeles, Us

Surveyed restaurant to prevent accidents and approximate times for wait list

Distributed alcohol in accordance with Texas state liquor lawsServed 50 families per dinner shiftTrained three new servers in protocol and etiquette

Bachelor Of Arts, Geography

Certified Mixologist, Mixology

Education record