Andrea Neumann Email & Phone Number

- Revamped CRM system, resulting in a 65% reduction in time for transitioning clients from closed-won to production stage.- Orchestrated the consolidation of Account Management and Project Management departments, enhancing internal efficiency and communication.- Supervised the Project Management Department, overseeing performance monitoring, conducting.

Remote

Leadership- Responsible for identifying and resolving company-wide issues in role on Leadership Committee- Lead and mentor a team of 3; Monitoring performance, completing performance reviews, and focusing on team growth- Drive weekly company-wide sprint meetings to align priorities for the week and eliminate roadblocks across all resource teams Project.

Greater San Diego Area

- Developed and shaped the project manager role to become an integral part of the company’s successful workflow process- Lead project manager for Rule #1 Investing during 2019-2020 Covid-19 Pandemic; Successfully led the switch from in-person to digital workshops resulting in the highest sales income from workshops in Q1 2020. - Served as the Project.

Greater San Diego Area

• Oversee project management of critical corporate marketing initiatives and manage operational logistics of campaign execution, customer outreach, and PMO functions for all customer-facing content marketing programs
• Interface with product marketing and sales department stakeholders to shape development of marketing assets, providing direction to ensure on-point messaging for maximum impact on high-value sales opportunities
• Manage vendor and partner enterprise contracts and… Show more
• Manage vendor and partner enterprise contracts and service-level agreements (SLAs) to streamline operational efficiency within corporate marketing department and align budget allocations with sales, marketing, and.
• Integrated incentive-based customer advocacy program into overall customer marketing channel to generate reliable source of references, testimonials, and brand champions within identified strategic accounts
• Developed and implemented marketing program designed to target key existing customer accounts for upsells, cross-sells, and software upgrades, creating a previously untapped high-value opportunity pipeline

Boston, MA

• Developed and managed an internal operations process (Using Trello & SCRUM methodologies) to create an agile and collaborative marketing team
• Managed the marketing planning calendar and align across company-wide goals and initiatives
• Liaison between Marketing, Sales and Product Development business units for website enhancements, new asset development, and project prioritization
• Managed and executed corporate rebranding initiative – including new branding across 12 offices… Show more
• Managed and executed corporate rebranding initiative – including new branding across 12 offices worldwide, launching a new website, and assisting in the planning and execution of external launch and announcements to.
• Managed third party relationships (i.e. vendor facing and development teams) Show less

Quincy, MA

• Managed highest-value client accounts, maintaining regular contact with key stakeholders and ensuring maximum relationship value for clients and corporate interests alike through contract retention and upsell-based.
• Recruited, trained, and mentored incoming members of client success team, providing overall professional guidance and experiential insights on specific accounts to accelerate onboarding and engagement of new employees
• Acted as primary client liaison on most… Show more
• Acted as primary client liaison on most visible and profitable accounts, aligning campaign initiatives (including SEM, SEO, and social media programs) with client goals and corporate profitability targets
• Provided direction to client staff on best practices, strategies, and processes to maintain cohesive brand identity and voice, consistent messaging, and unique market presence
• Worked hands-on with client digital assets including websites (employing CSS-based and WYSIWYG content management platforms), landing pages, and email marketing campaigns to guarantee successful implementation of.

Quincy, MA

• Lead new customer onboarding projects to completion, while providing process expertise and advice throughout the client's digital migration
• Ensured the platform and individual digital assets were successfully rolled out according to required timelines, technical requirements and customer initiatives
• Built relationships with key customer contacts to ensure high levels of satisfaction and lay the foundations for continued growth
• Coordinated efforts between internal teams while… Show more
• Coordinated efforts between internal teams while ensuring timely and successful delivery of all general, design and campaign products Show less

North Reading, MA

· Planned and managed execution of corporate events, overseeing logistics and operations of executive meetings, trade shows, and client conferences· Created and delivered reports (using Salesforce) on all business development activities, providing insight to C-level executives and marketing team leaders to shape outbound marketing activities and prioritize.

Burlington, MA

• Implemented effective sales strategies, achieving an average of 120% of sales goals for three consecutive months
• Drove sales through up-selling and cross-selling based on customers’ needs
• Successfully assisted ~40 customers per day in-person and via telephone with purchase decisions, transactions, returns, and inquiries
• Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases