Khalid M. Email & Phone Number

Miami-Dade County, Fl · Palm Beach County, Fl · Broward County, Fl

- Managing and organizing the calendar and scheduling appointments.- Handling email correspondence.- Coordinating meetings and events, including logistics and follow-ups.- Preparing documents, presentations, and reports.- Assisting with travel arrangements and itineraries.- Managing contacts and maintaining an updated database.- Acting as a liaison between the executive and clients or team members.- Handling personal tasks and errands as requested.- Ensuring all tasks and projects are completed on time.- Providing general administrative support to optimize productivity.

United States

● Help our suppliers with product investigation and website findability issues that covers (Product highlights, details, dimensions, images, pricing, classing, brands, etc) and identify product errors.● Assist client with findability and compliance issues.● Help with media display improvements that will be submitted on sales site.● Help Suppliers remove product shipping restrictions.● Help clients filter image quality and remove inactive products on site.● Assist with product activation/deactivation

United States

Patient Care Coordinator ● I help match clients with their therapist.● I help coordinate prescription processing and delivery with dispensing pharmacies.● I help patients communicate with their therapist about their medication.● Ensure proper documentation of process flow from prescription initiation through completion.● I help build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals.● Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status

• Supervise a team of call center representatives.• Provide coaching, feedback, and performance evaluations to team members.• Monitor and evaluate team performance, identify areas for • improvement, and implement corrective actions.• Ensure adherence to company policies and procedures.• Handle escalated customer inquiries and resolve complaints in a professional manner.• Develop and implement training programs for new and existing team members.• Collaborate with other departments to improve overall customer experience.• Generate reports on team performance and productivity.• Maintain a positive and motivating work environment.

Davao, Davao Region, Philippines

I was a Virtual Assistant. Below are the services I offered.○ Telemarketing ○ Article marketing○ Personal assistance○ Facebook pages○ Video marketing○ Social Network○ Customer care, support and service○ Database admin○ Researching and data mining○ Flexible Staffing○ Operations Management○ BPO Service○ Performance Management

Education record

Bachelor'S Degree, Computer Science

Bs Computer Science