Andrea Schmeichel Email & Phone Number

Portland, Or, Us

Portland, Oregon Area

• Developed and implemented solutions with Nordic clients for Epic extension projects (affiliate implementations, mergers & acquisitions, extensions to owned sites), from the beginning of the sales process through implementation and post-live support• Provide advisory expertise throughout the sales cycle, educating existing and potential clients on Nordic services, EHR extension best practices, and pre-implementation planning• Oversaw engagements, ensuring projects were completed as… Show more • Developed and implemented solutions with Nordic clients for Epic extension projects (affiliate implementations, mergers & acquisitions, extensions to owned sites), from the beginning of the sales process through implementation and post-live support• Provide advisory expertise throughout the sales cycle, educating existing and potential clients on Nordic services, EHR extension best practices, and pre-implementation planning• Oversaw engagements, ensuring projects were completed as agreed upon and deliverables were high-quality while providing best practices and lessons learned • Led over 7 affiliate strategy engagements, developing inpatient and outpatient programs, scope, pricing, total cost of ownership, recommended implementation timelines, and resource plans• Oversaw 3-year, over 100 provider outpatient affiliate implementation project with a team of 15-20 consultants and a total budget of $9 million• Executive over one of Nordic’s largest M&A engagements, a 7-hospital, 300-department acquisition with a team of 55 and a Nordic budget of $12-$15 million• Manager of advisory team members - interviewed, hired, and wrote performance reviews; served as resource and mentor for leadership consultants; collaborated with other Nordic business lines to improve comprehensive Nordic solutions Show less

Portland, Oregon Area

Directed the operations arm of the Epic Community Connect and IT Provisioning program, one of the largest and most mature programs in the country.• Determined strategic opportunities to provision products and services and created business plans and timelines for implementation. Evaluated regional relationships and existing provisioning partnerships.• Oversaw the development of strategic road maps for the Communications and Reporting teams, including technical direction, tools, training,… Show more Directed the operations arm of the Epic Community Connect and IT Provisioning program, one of the largest and most mature programs in the country.• Determined strategic opportunities to provision products and services and created business plans and timelines for implementation. Evaluated regional relationships and existing provisioning partnerships.• Oversaw the development of strategic road maps for the Communications and Reporting teams, including technical direction, tools, training, and governance.• Responsible for invoicing, contracting, and financial processes that ensured appropriate billing and collections. Implemented a yearly “true-up” program, where each site’s costs are reviewed, updated, and presented annually to allow for more accurate forecasting and budgeting.• Worked closely with sales on cost-model development for internal and external expenses related to license fees, implementation, and maintenance. Developed a culture of continuous process improvement and long-term thinking, including workflows and documentation.• Directed legal activities including client contracts, partnership agreements, vendor contracts, and other legal documents.• Wrote job descriptions, worked with HR to post, grade, and hire new positions on the team. Show less

Portland, Oregon Area

Directed all programs and projects for a group of nine informatics physician leads. Served as the conduit between operations and information technology to ensure that physician and clinician needs were met in technology initiatives. Worked directly with the Chief Medical Information Officer on department strategy, long-term planning, and informatics physician recruitment and retention. Coached new physicians to ensure they successfully transitioned into… Show more Directed all programs and projects for a group of nine informatics physician leads. Served as the conduit between operations and information technology to ensure that physician and clinician needs were met in technology initiatives. Worked directly with the Chief Medical Information Officer on department strategy, long-term planning, and informatics physician recruitment and retention. Coached new physicians to ensure they successfully transitioned into informaticists.Collaborated with the HealthConnect (Epic) team and Information Technology representatives on enhancement prioritization and development of new projects. Represented Medical Informatics and physician interests in regional undertakings, such as alliance hospital partnerships, surgical inventory management projects, and the HIMSS Stage 7 Ambulatory certification.Solutioned key quality and affordability projects working directly with the department Chief and Champion, such as a KP National GI documentation project and the orthopedics regional total joint registry.Partnered with the Medical Director for Clinical Knowledge Management and Decision Support on department strategic goals, the physician champion model, clinical governance, quality measures, and content.Led the implementation of Virtual Dermatology, the first foray into mobile devices for the region. Connected closely with operational leaders and IT to ensure the requirements for primary care, specialty care, and the patient were met. Show less

Washington D.C. Metro Area

Directed an Epic optimization project for a large health system in the Midwest. Focused on process improvement, change management, and Epic build opportunities for the Heart and Cancer Institutes.

'S-Hertogenbosch, The Netherlands

Directed Epic’s European office as part of a 7 person, multi-disciplinary management team. Responsible for career growth of employees, overall customer satisfaction, sales growth, knowledge management, and development of the implementation team.Led a team composed of both Europeans and Americans through Epic’s first multi-hospital implementation of the Dutch Enterprise Health Record. This implementation was on time and under budget. Executive contact and escalation point for… Show more Directed Epic’s European office as part of a 7 person, multi-disciplinary management team. Responsible for career growth of employees, overall customer satisfaction, sales growth, knowledge management, and development of the implementation team.Led a team composed of both Europeans and Americans through Epic’s first multi-hospital implementation of the Dutch Enterprise Health Record. This implementation was on time and under budget. Executive contact and escalation point for customer CxOs. Responsible for overall success of implementations in The Netherlands.Spearheaded implementation strategy and planning discussions with prospective European customers during the sales process. Uniquely qualified due to in-depth knowledge of both Dutch and American Epic installs.Represented Epic at major European healthcare conferences such as the World of Health IT (WoHIT) and Vitalis. Show less

Verona, Wi

Led cross-functional teams of 60+ people to implement Epic’s enterprise suite of applications in large, complex health systems, including academic and multi-regional organizations. Executive-level contact and ultimate escalation point.Guided and assisted clients in business requirement gathering, change management, project strategy, workflow analysis, process redesign, system build, testing, training and long-term support tailored to their organization. Managed implementation budgets of… Show more Led cross-functional teams of 60+ people to implement Epic’s enterprise suite of applications in large, complex health systems, including academic and multi-regional organizations. Executive-level contact and ultimate escalation point.Guided and assisted clients in business requirement gathering, change management, project strategy, workflow analysis, process redesign, system build, testing, training and long-term support tailored to their organization. Managed implementation budgets of up to $25 million.Led interdisciplinary Epic teams from start to finish through the install, including application build, interfaces, hardware, technical support, consultants, and clinical requirements.Directed one of Epic’s largest Enterprise implementations in a multi-state, 14-hospital organization. Worked with this client’s enterprise group and regional executive teams on collaborative governance, decision-making, and change management efforts. Demonstrated software to and discussed implementation strategy with prospective customers as part of the sales process.Brought into struggling implementations as experienced leader to ascertain problem areas and set clients on the right path.Coached numerous Implementation Coordinators, Clinical Leads, Technical Coordinators, and other employees to grow and develop them as leaders and managers.Managed up to 12 direct reports including career growth paths, annual reviews, and performance plans. Worked with management group to set strategic direction for internal implementation team.Pioneered charting tool build methodologies that became the foundation of charting tools build strategy.Represented Epic at major healthcare conferences such as the Healthcare Information and Management Systems Society (HIMSS), the American Medical Group Association (AMGA), and Towards an Electronic Patient Record (TEPR). Show less

Mba, Operations Management

B.A., Biology And German