Martin Andreasen

Martin Andreasen Email and Phone Number

Service Delivery Manager hos Sentia Denmark @ Sentia Denmark
herlev, capital region, denmark
Martin Andreasen's Location
Region Zealand, Denmark, Denmark
Martin Andreasen's Contact Details

Martin Andreasen work email

Martin Andreasen personal email

n/a
About Martin Andreasen

An organized, open minded, energetic outgoing person, with a mindset for delivering great costumer service.I have a solid technical foundation and experience, which has been build up in different positions over more than 20 years in IT.

Martin Andreasen's Current Company Details
Sentia Denmark

Sentia Denmark

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Service Delivery Manager hos Sentia Denmark
herlev, capital region, denmark
Website:
sentia.dk
Employees:
169
Martin Andreasen Work Experience Details
  • Sentia Denmark
    Service Delivery Manager
    Sentia Denmark Jan 2020 - Present
    Herlev, Hovedstaden, Danmark
    Working as a Service Delivery Manger for Sentia to ensure costumers satisfaction by coordinating and following up on operational issues in a day to day operations.This include activities such as existing and new services, contractual issues, escalations both internal and external, operational meeting both internally and externally.Also included is to create and maintain service manuals, coordinate contract changes in coordination with Key Account Manager, clarify gray areas in relation to SLA.In case of a Major incident handle costumer communication in connection with Major Incident Manager.
    View
  • Netgroup A/S
    Service Delivery Manager
    Netgroup A/S Feb 2019 - Present
    Denmark
  • Falck
    It Architect For Users And Production It
    Falck 2016 - Jan 2019
    Copenhagen Area, Capital Region, Denmark
    Working as an architect for users and production with a focus on moving the internal IT infrastructure to an external vendor.Design of a new Windows 10 platform.Participating in project to improve the service for the users, such as new password reset system, chat function via O365 to the supporters, moving the on premise Xen Mobile MDM system to the cloud version etc.
    View
  • Falck
    Lead Infrastructure Specialist
    Falck 2014 - 2016
    Copenhagen Area, Capital Region, Denmark
    Working as Lead Infrastructure Specialist with the responsibility for the user platform.Creating roadmaps and maintaining the platform such as Windows 7, updates of standard application (Java, adobe reader etc..).Participating in project involving the user platform.
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  • Falck
    Infrastructure Specialist
    Falck Oct 2011 - 2014
    Copenhagen Area, Capital Region, Denmark
    Work as Infrastructure Specialist maintaning the global backup solution Netbackup, Print service and Active Directory.
    View
  • Falck
    Support Specialist
    Falck 2002 - Oct 2011
    Copenhagen Area, Capital Region, Denmark
    VIP support.Creating/Delete users.Support 1 line supportersParticipating in project involving support, such as adding offices into the global infrastructure.
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  • Falck
    1 Line Support
    Falck Aug 1998 - Aug 2002
    Copenhagen Area, Capital Region, Denmark
    Supporting the users in Falck
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  • Falck
    Facility Management
    Falck Aug 1996 - Aug 1998
    Working maintaining the building, delivering mail, gardening etc..
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  • Hik
    Playing Semipro Football
    Hik Jul 2001 - Jun 2002
    Copenhagen Area, Capital Region, Denmark
  • Hvidovre If
    Playing Semipro Football
    Hvidovre If Jul 2000 - Jun 2001
    Copenhagen Area, Capital Region, Denmark
    View
  • Hik
    Playing Semipro Football
    Hik Jul 1998 - Jun 2000
    Copenhagen Area, Capital Region, Denmark
  • Hvidovere If
    Playing Semipro Football
    Hvidovere If Nov 1992 - Jul 1998
    Copenhagen Area, Capital Region, Denmark

Martin Andreasen Skills

First Aid Active Directory Troubleshooting Technical Support Windows 7 Microsoft Office Software Documentation Windows Itil Help Desk Support Windows Server It Operations Incident Management Security It Service Management Windows Xp Project Management Change Management Project Planning Windows 10 It Drift

Frequently Asked Questions about Martin Andreasen

What company does Martin Andreasen work for?

Martin Andreasen works for Sentia Denmark

What is Martin Andreasen's role at the current company?

Martin Andreasen's current role is Service Delivery Manager hos Sentia Denmark.

What is Martin Andreasen's email address?

Martin Andreasen's email address is ma****@****lck.com

What skills is Martin Andreasen known for?

Martin Andreasen has skills like First Aid, Active Directory, Troubleshooting, Technical Support, Windows 7, Microsoft Office, Software Documentation, Windows, Itil, Help Desk Support, Windows Server, It Operations.

Who are Martin Andreasen's colleagues?

Martin Andreasen's colleagues are Nicolai Torpsgaard Pedersen, Kasper Rasmussen, Torben Vikke, John List Kølle, Michael Claus Hansen, Sebastian Ahlfors Husher, Jacob Skree.

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