Andrea Hess Email & Phone Number

Marshall, MN, US

Marshall, MN

Marshall, MN

- Reconciliation of GL accounts, cash statements, equity account - Lead team that develops efficient processes within the department- Reporting and analysis for accounts- Research out of balance accounts- Report weekly, monthly, 90 day certifications

Virginia, MN

- Advocate training for crisis situations- Responsible for scheduling, payroll, and hiring/firing of staff - Accountable for grant reporting and appropriate delegation of funds- Conduct public speaking engagements- Build relationships with local law enforcement, court officials, and attorneys to provide the best possible care to victims of domestic.

Hibbing, MN

Standard Operating ProceduresCreated New Employee Training EvaluationsPresented a cost analysis for "green" production Created a Train the Trainer manualExit InterviewsCreated New Employee Orientation FormsEmployee Feedback Deductive Reasoning/Troubleshooting Policy Updates

• Manage International Military Customer Accounts
• Analyze orders and prepare reports utilizing SAP and BW3 Reporting
• Manage International Accounts including export documentation, COA, USDA/FDA regulations, and quality assurance.
• Initiate procedures to effectively assist customers

• Implemented, managed, maintained, and trained staff on various applications
• Analyzed and presented retail sales figures
• Technical expert on Outlook, Microsoft Office, Excel, Powerpoint, Chamber Master, Joomla, and Constant ContactsAnalyzed membership dues and financial reports for a three year time period
• Ability to sell Chamber membership, arrange membership appointments, and suggested alternative resources for past Chamber members
• Project Manager for Chamber events including the Taste of Marshall, Business After Hours, Marshall Leadership Academy, and Chamber Lunch and Learn programs
• Marketing for Chamber advertisements including the Marshall Community Maps, Friday Focus, Monthly Newsletter, and the Southwest Minnesota State University coupon bags

• Conducted research, collected artifacts, and recreated displays
• Delivered guided tours to over 40,000 visitors
• Analyzed museum visitor numbers and increased visitors by 52% in 4 years; bus tours increased by 400%
• Responsible for creating, maintaining, and sustaining an annual budget
• Created an archive policy guide, accession form, donation form, purchase agreement, and a loan agreement.
• Responsible for preservation of all historical documents, manuscripts, and photographs.

Bachelor’S Degree, Accounting

Bachelor’S Degree, History

Activities and Societies: President of Phi Alpha Theta - National History Honors Society

German

Activities and Societies: http://studienberatung.verwaltung.uni-halle.de/The Martin Luther University of Halle-Wittenberg (German.