Andre Black Email & Phone Number

Waltham, Massachusetts, Us

Responsible for the strategic direction, roadmap, and multi-channel user experience for Allego's Enterprise Knowledge Management platform. Collaborated with executive leadership around all matters related to bringing an innovative new SaaS product to market and capturing the mindshare of forward-thinking companies in Financial Services, Pharmaceuticals, and Software. Allego is still operating in stealth mode prior to a full marketing launch, but more info will become available shortly.

Somerville, Massachusetts, Us

Sunnyvale, California, Us

Responsible for the roadmap and strategic direction of the entire Enterprise suite of products, amounting to a $150+ Million dollar per year line of business. Leading a team of five product managers in market analysis, customer outreach, requirements specification, cross-functional team leadership, executive consensus building, and product marketing.* Established guidelines and document templates for communication of business cases, and user-centered requirements to a cross-functional team.* Created a comprehensive two year strategic product roadmap for the Enterprise suite of ten products* Presented product updates and roadmap investment areas at numerous customer Regional User Group meetings* Lead the product marketing research for a major new business area that the company will pursue in the next 18 months* Delivered a release of all products in the suite that addressed numerous customer satisfaction issues, closed competitive gaps, and leapfrogged over competition in some areas through well-executed innovation.

Sunnyvale, California, Us

Responsible for leading the market analysis, customer outreach, requirements specification, architectural design process, user experience design process, executive consensus gathering, customer support, internal knowledge transfer, and product roll out process for two popular product lines: Affinium Campaign Interact and Affinium Campaign eMessage.* Performed market research, competitive analysis, and customer outreach in order to formulate a phased product delivery plan that would allow Unica to become a market leader in the relatively young field of interactive marketing.* Authored the gold standard for product requirements documents at Unica, including complete definitions for user personas, required supported usage scenarios, and verifiable product user requirements.* Delivered roadmap presentations and product introduction presentations to dozens of customers and prospects, including to multiple large audiences at Unica’s Marketing Innovation Summit in April 2008.* Supported the engineering and QA efforts with early brainstorming, continual guidance, design assistance, test planning assistance, and general leadership towards a culture of pride, quality, and individual accountability.* Simultaneously supported multiple presales teams in functional and technical proof of concept efforts.* Coordinated on high-level corporate strategy with the executive leadership from marketing, sales, and development departments.

Sunnyvale, California, Us

Responsible for all user experience design deliverables for the company’s suite of internally-built products including conceptual brainstorming, interaction design, information architecture, visual design and icon design. Also served as the sole expert in DHTML rich internet application (RIA) GUI implementation for all product teams over the course of four years.* In the CEO’s terms, served as the “soul” of the product suite, responsible for maintaining coherence in the look and feel and in key integration scenarios.* Transitioned six popular client/server windows applications to fully web-based applications by providing UI design services, DHTML implementation services, and product strategy advisory services.* As part of implementation, invented numerous zero-footprint RIA DHTML controls that did not previous exist in commonly known web applications, including spreadsheet controls (with full undo/redo control and clipboard integration), project Gantt charts, various sophisticated calendar and timeline views, process diagrams, visualizations for statisticalmodels (Neural Nets, CART and CHAID trees), and drag/drop flowcharts among others.* Provided a quick-reference HTML and Javascript debugging guide as well as a guide for coding semantic HTML and CSS-based layouts to product engineering teams.* Managed another UI designer for one year before he moved on to become Principal Designer at another firm, and Collaborated with global teams for implementation, sales, and customer support.* Oversaw two usability studies (scripted inquiries) as well as multiple customer visits for discussion and contextual observation.* Was directly involved in two patent application processes for a uniquely scalable solution to an important marketing need and for a novel GUI invention involving the interaction design of tabbed navigation systems that have large numbers of tabs.* Won two corporation-wide core-value awards for Excellence (2003) and Significance (2004)

Responsible for leading the interaction design consulting services for the clients of this New Venture Accelerator and Incubator, and for new venture creation from within the Boston branch.* Helped Bowstreet to complete the design for their second generation products that supplemented their flagship product, the Businessweb Factory, including a wizard-based portal construction tool.* Created a unique and differentiated design direction for iPhrase Technologies natural language web-navigationsystems.* Completed numerous new venture investigations or Reactivity in emerging technology areas such as wireless and handheld PDAs, networked cars, and interactive television interfaces.

Responsible for the GUI design of the web-based Usenet offerings that were later acquired by Software.com (and later OpenWave). Also co-created the “innovation team” that conceived of the idea that led to the spinning off of Covaleo.com.* Worked with a cross-functional team to maintain the vision of the GUIs in the company’s numerous projects* Used Visual Development Studio, DHTML, XML, and XSL to design and implement the user interfaces for spin-off B2B commerce applications that eventually became Covaleo.com.

Responsible for corporate product strategy and all creative direction for this student-run startup company at Cornell University that was eventually acquired by Microsoft Corporation and integrated in to its Hotmail product as MSN Calendar.* Supervised the design, GUI development, and usability testing of the online personal information management service, www.jump.com, which won “Best of Show” and “Investor’s Choice” awards after its release at Internet Showcase ’99.* Before reposition and renaming the company as Jump.com, the same team cofounded MicroContent Technologies. During that process, supervised the design, and GUI implementation of PalmOS software codenamed Sentient--a web content aggregation offering designed to make the most of the Palm’s hotsync architecture to get accurate relatively up-to-date news, stock quotes, sports scores, movie and TV show times, etc on to a viewer application specifically designed for usefulness on Palm devices.

Handled all requirements gathering, design, implementation and testing of award winning web sites including www.encyclopedia.com, www.meteorites.com, www.romlight.com, and www.cs.cornell.edu for this student-run internet consulting firm. Learned client and customer relations and developed deep expertise in HTML and JavaScript.

As a freshman, tutored 1st and 2nd Year College-Level Calculus. Developed strong communication and mentoring skills.

Washington, Dc, Us

Using Oracle, SQL, and SQL Forms, developed and maintained database software used to manage nationwide fisherystatistics. Learned and applied numerous programming languages, including SAS and UNIX Shell programming, to aid inthe synthesis of data for use in federal regulations and reports.