Andre Curtis Email & Phone Number

Atlanta, Ga, Us

Cary, Nc, Us

Roswell, Georgia, Us

- Oversees all QA work groups and QA efforts on titles published by Tripwire Presents. Sets the quality bar for titles published by Tripwire Presents.- Acts as point of contact for QA outsource partners working with Tripwire Presents and provides those partners with tasking, direction, and feedback. Evaluates and chooses the correct outsource partner for each project and explores new partnerships with outsource vendors. - Acts as QA point of contact for development partners and their QA teams, coordinating QA efforts, providing guidance and best practices for developer QA teams, and establishing consistent processes with all development partners. Ultimately, signs off on all releases for games published by Tripwire Presents.- Projects QA needs and outlines test strategies for published titles. Outlines, executes, and audits a test strategy that covers all features for a given game. Estimates how many internal and outsourced testers would be required to execute the test strategy. Directs internal and external test teams in their execution of the test strategy. Provides cost estimates for project stakeholders for QA coverage on project milestones. - Investigates, compares, implements, and develops best practices of QA tools for bug/issue tracking, test case management, community bug reporting, automated test tools, etc. - Works with Product Owners, Directors, Leads, Producers, Seniors and AP’s to make sure important milestone dates are hit and that our quality bar is met. Escalates potential blockers or risk items to Product Owners or Directors and is in constant communication with other leads via daily stand ups, triage meetings, and status reporting.- Sends out daily reports for their work group to project stakeholders and QA management, calling out high priority issues, summarizing QA focus for the day, and generally reporting on the health of the build or project.

New York, Ny, Us

Establish quality regulations for products and employees. Analyze data in order to develop plans to recruit, motivate, and encourage employees while striving to improve processes and product quality. This includes mobile, PC, and console testing leadership. - Design, implement and improve company quality standards.- Analyze data in order to find areas for growth.- Assist in the recruiting process.- Create test plans, provide guidance for creation of test cases (testrail, JIRA)- Training, motivating, coaching, and correcting employees to ensure quality standards are met.- Create reports to track progress.- Budget planning, Sprint planning, setting up JIRA for new products (workflow, dashboards, build versions, account information for Producers, Devs, testers)- Formulate strategies to increase productivity.- Review processes in order to ensure that they align with current trends.Accessibility- Established accessibility standards for Adult Swim Games. - Work with developers to implement accessibility options in all of our games. - Provide developers with accessibility checklists, standards, and best practices. - Speak to Companies, Teachers, Students, and Industry Leaders on the importance of accessibility and inclusion in the game industry.

Waltham, Massachusetts, Us

As a Lead Software Test Engineer at Amazon Game Studios my current responsibilities are: - Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives- Design and create test conditions and scripts to address business and technical use cases- Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation function- Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution- Document, track and escalate issues as appropriate, using Quality Center or similar tools/means- Support production deployment of applications and perform “validation testing” during the off-hours maintenance windows- I also serve as the primary contact for the UI team. This includes running bug triage meetings, daily standups, creating QA stories and tasks, as well as validating new features. - Assist in the Customer Support service requests.

San Mateo, California, Us

Serve as a key member of Online Support as the Lead Online Support Analyst for pre & post release testing and moderation. Assist several studios with patch, server side, and update testing. Create test cases, work flows, schedules, and multiple title reports. Work with multiple QA teams on multiple AAA titles. Supervise/Lead a team of Senior QA testers, and Contingent testers cross 3 shifts. Oversee Daily Operations; implement new testing and moderation strategies. Work closely with key Stakeholders, Producers, Global Moderation teams, and Global Managers. Community Management for several studios. Interact with the community to provide studios with consumer issues, feedback, sentiment, bugs, and overall game improvements.Supervise daily operations, hold performance conversations and reviews for staff, currently leading a team of Senior QA testers and Contingent testers, point of contact for first party online titles testing and support.* Implement global testing and moderation strategies working closely with the Europe and Japan Management teams.* Prepare budget and headcount for the department. Hold interviews for new candidates.* Interact with the community to provide Studios and Developers with consumer issues, sentiment, bugs, and game improvements.* Lead moderation for user generated content for first party titles in the US region.* Provide regular KPI reports for Global Moderation teams.* Lead testing team for online patches, server updates, DLC, scheduled & unscheduled maintenance for first party titles.* Lead regular meetings with Global Moderation Managers, Studios, and Stakeholders to ensure our testing and moderation strategies are up to date and all teams are on the same page.* Create master test plans for all upcoming titles that have online functionality or user generated content.

San Mateo, California, Us

• Hold performance conversations & develop contingent staff.• Assist leads with multiple projects.• Oversee operations for the graveyard shift, and establish 24 hour support.• Build relationships with Global teams to grow the Online Support brand.• Developed new processes and services for Online Support.

San Mateo, California, Us

• Performed daily moderation, patch testing, and post release testing• Held performance conversations with contingent staff• Developed moderation & testing procedures• Build relationships with Global teams to grow the Online Support brand

San Rafael, California, Us

Reston, Va, Us

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