André Diaz Email & Phone Number

New York City Metropolitan Area

Collaborated with Network Infrastructure Engineers to perform server deployment and maintenance in the company’s datacenters; including; Conducted dark fiber network testing and tracing using EXFO OTDR to identify and mitigate losses, enhancing network deployment and ensuring optimal service performance.Deployed Defense Edge network topology in secure data center environments, including installation in secure racks with advanced drive burning and security measures, supporting U.S. government data hosting requirements.Physical racking of equipment (rack prep, rack and stack, switches/routers, etc)Run fiber, power and Ethernet cablingReplace disk drives and memoryDiagnose hardware issuesInventory equipment coming in/out of the datacenterLocate and process Overdue RMAsConduct fiber work (scope, light meter, cleaning)

New York City Metropolitan Area

As the Systems Director for the Cybersecurity Branding and Logo Committee, my primary responsibility was to manage and optimize the technical aspects of the committee's operations. This entailed overseeing the efficient use of all tools for document management, data tracking, and collaboration. My role also involved supporting logo development efforts and ensuring secure storage and access to logo-related files. Strong knowledge of cyber security principles is crucial to maintain data privacy.Collaborated closely with committee members, providing technical support and implementing risk mitigation strategies. Regular reporting and continuous improvement were key aspects of the role, aiming to strengthen the committee's branding initiatives.

New York City Metropolitan Area

Conducted Vulnerability Assessments to identify system and network weaknesses, crafting effective Security Policies to mitigate risks.Proficient in Intrusion Detection, rapidly identifying and responding to unauthorized access attempts.Engaged in Technical Reviews and contributed to Security Advisories, effectively communicating complex concepts across cross-functional teams.Utilized Data Analysis skills to dissect intricate cyber threats and trends, enhancing overall security strategies.Designed and implemented robust safeguards through Security Engineering to protect digital assets.Emphasized user-centric solutions with a design thinking mindset, utilizing Problem-Solving skills to overcome challenges.Leveraged Research Skills to explore cutting-edge techniques, ensuring up-to-date Network Security practices.Demonstrated proficiency in Linux and its security implications for navigating complex environments.Consistently exhibited growth and adaptability as a Cybersecurity Apprentice, contributing to the dynamic field of cybersecurity.

Edison, New Jersey, United States

Successfully upheld the reliability of enterprise storage systems and servers by completing services such as replacing and upgrading hard drives, power supplies, controllers, and fast storage components.Efficiently coordinated and executed scheduled service tasks through utilization of ticketing systems, ensuring prompt and effective resolution of maintenance and upgrade requests.Demonstrated a commitment to precision by consistently updating and maintaining field notes, resulting in comprehensive and accurate documentation for future support needs.Adhered to strict OEM policies and guidelines for the proper processing of replacement parts, aligning with customer requirements for compliant equipment handling. Provided crucial support to a high-capacity production datacenter with diverse storage systems and servers, contributing to operational continuity and rapid incident response. Delivered exceptional technical support to financial clients, ensuring their systems are optimized for performance, security, and compliance.

Piscataway, New Jersey, United States

Collaborated closely with Bloomberg LAN engineers and Dell support engineers to troubleshoot and resolve issues related to production servers and components, ensuring minimal downtime and optimal performance.Expertly provided software, hardware, and networking support for Dell EMC storage systems, contributing to a seamless and efficient data storage infrastructure.Demonstrated exceptional competency in inventory control, meticulously managing all server hardware inbound and outbound at the Bloomberg site, maintaining a precise record of equipment.Proficiently handled the installation and configuration of servers, software, and peripherals, employing a methodical approach to rack and stack procedures to maintain a streamlined and organized environment.Managed an extensive inventory of over 300 revolving replacement parts, ensuring prompt availability for rapid issue resolution and minimizing disruption to operations.Provided critical support to a high-capacity production datacenter housing more than 4000 servers, ensuring uninterrupted operations and rapid incident response.

Parsippany, New Jersey, United States

Associate Of Science - As, Computer Technology/Computer Systems Technology

Cyber Security

Activities and Societies: Cybersecurity Bootcamp