Andree Swanson Email & Phone Number

Golden Valley, Minnesota, United States

*Create and edit chimes reports, overtime reports, open purchase orders and expenditures reports and distribute to management for review and updates. *Monitor and track vehicle idle time reports. *Enter and create orders in the EIOR purchasing system. *Work with finance and management on salary reviews and reporting. *Create and edit organization charts for 9 offices. *Upload org. charts, contact information, lessons learned PowerPoint presentations, maps onto the metro construction web page. *Schedule meetings *Help with conference travel arrangements *Customer service, answer phones and assist customers that come into the building. *Schedule conference rooms. *Help plan end of season parties.

Eden Prairie, Minnesota

• Data Entry: Microsoft Word, Excel spreadsheets, Correspondence • General Accounting: Payroll • Customer Service• Administrative function: Scanning, copying

Greater Minneapolis-St. Paul Area

• Quickbooks, general accounting • Data entry: Excel spreadsheets, Correspondence. • Social Media: Facebook, Website management• Assist at home shows, trade shows and remodeled show case homes - work shows to set up/take down and answer questions.

Edina, Mn

• Performed general administrative tasks to support Sales, Accounting/Billing, & Operations staff• Entered billing into service software• Reviewed service records from technicians and provided follow up to the technicians• File all invoices• Provide customer service to both internal and external sources• Date entry/Working knowledge - Microsoft word, Excel, Outlook, and Adobe Acrobat

Plymouth, Mn

• Reviewed service and repair records to determine need for regulatory follow up• Coordinated complaint investigations, ensuring timely closure and response to complainants• Coordinated with various departments to resolve product related problems• Received, documented and responded to domestic product complaints associated with devices and follow-up with customers• Audit trained - ISO 13485:2003

Arden Hills, Mn

• Received, documented and responded to domestic product complaints associated with devices and followed-up with customers• Reviewed service and repair records to determine need for regulatory follow up• Coordinated complaint investigations, ensuring timely closure and response to complainants• Collaborated with various departments to resolve product related problems

Arden Hills, Mn

• Trained new employees and current staff on product and computers• Pump tracking and extended service contracts• Internal requisition and order approvals• Followed up on recalls, customer complaints, various computer spreadsheets and tracking programs• Along with the items listed as a customer service representativeCustomer Service Representative• Provided sales and customer support• Answered phones, set up new accounts, took orders from customers• Provided customers and sales force with product information and generated and distributed reports• Collaborated with other departments in regards to customer accounts, orders and billing information

Business

Business Administration

General Course Work.

I studied General course work.

Integrated Health Coach, Health Coach

Activities and Societies: Concentration in emotional eating and hormone health. Helped facilitate Mastermind group.