I managed a team of highly skilled Technical Specialists, including Solution Architects and Engineering Managers, under the responsibility of Chief Technology Officer. I engaged in frequent context switching, addressing various tasks related to pre-sales support, consultancy missions and technical support for other teams within Pentalog. At the same time, I committed myself to improving the efficiency and the workflow of the team, building trust-based relationships with both our clients and the team, and facilitating collaboration across all levels.Responsibilities:• Implementing Kanban framework with elements from Scrum framework.• Defining, updating, and maintaining the workflow.• Teaching the team to apply the Kanban framework.• Facilitating the Scrum-related events of the team: planning, daily, retrospective.• Continuous improvement in the team’s activity and collaboration (satisfaction survey, follow-up improvement actions, search for methods to improve flows)• Jira configurations or another required tool.• On-boarding new team members.• Holding one-to-one sessions with the team members.• Forming teams consisting of at least 2-3 members and planning, coordinating and monitoring the tasks for each pre-sales/ consultancy request.• Ensuring that the deliverables meet the objectives defined in each pre-sales/ consultancy request.• Removing impediments.• Risk management: identifying risks at early stages and helping to create a mitigation plan.• Participating in the development of internal policies and procedures.• Absence management, keeping up-to-date the team allocation and KPIs, check time sheets, reports.

The Client delivers top global integrated security services in order to design safer and proper environments for citizens. The Pentalog team provided technical assistance and support to the Client, including web and mobile development, testing, security vulnerability assessment, and data management. My mission was to facilitate the transition of the project, fostering collaboration between the client and the team until a new dedicated Scrum Master could be recruited.Responsibilities:• Teaching the team and the client to apply the Scrum framework.• Promoting the Agile values withing the Scrum team and client’s team.• Facilitating the collaboration between the Scrum team and client’s team.• Facilitating the Scrum events and ensuring that are conducted effectively.• Supporting the team in defining the work process and flow.• Shielding the team from external interruptions or distractions during the Sprint, allowing them to focus on delivering the Sprint goals.• Providing visibility over the progress.• Organizing, preparing and facilitating the Steering Committees.• Providing regular updates on Key Performance Indicators (KPIs) to ensure a shared understanding of project status and team’s performance among stakeholders.• Identifying and helping remove any impediments or obstacles that hinder the team's progress.• Stakeholder management: working closely with the Product Owner and other stakeholders to ensure alignment on product goals, priorities, and expectations.• Conflict resolution.• Risk management: identifying risks at early stages and helping create a mitigation plan.

• Office and asset management for 200 people• Travel management within the company.• Procurement.• Updating documents for occupational safety and health and emergencies.• Organizing work security training sessions.• Contacting and obtaining offers from suppliers.

Contacting clients for restructuring their credit

• Developing a web application for reserving seats in different rooms.• Implementing the application.

Conducting a poll to find out what people think about different products on the market.