Andreea Cioceanu Email & Phone Number

Bucharest, Romania

• Commercial Finance management for EMEA
• Collaborate with EMEA Sales leadership to use Deal Desk as key component in the sales cycle of non-standard, large and complex deals
• Enforce quote compliance on all deals, streamline and support the process for non-standard deal approvals
• Develop and communicate thresholds and rules

Bucharest, Romania

• Responsible with the small to medium Honeywell partner network
• Drive and increase the business while growing existing partner’s business and acquiring new partners
• Work with regional alliance partners/distributor network towards wining sales projects to meet or exceed quarterly targets with focus on cross sell opportunities.
• Working with the fields sales team on large scale projects, providing expertise on products, feature sets, use cases and building project offers and special prices to allow partners best chances of winning
• Expand the partner network within the region and help newly onboarded partners grow their business with Honeywell

Bucharest, Romania

• composes written communication (news/articles published on the company's website, newsletters, internal communication)
• prepares documentation and contracts for brand awareness events
• represents the company at brand awareness events
• manages and maintains good business relationships with vendors (marketing companies, translation services)
• prepares sales activity reports
• manages and coordinates the company's sales teams

Bucharest, Romania

• Supervises employees and makes sure that they achieve their target;
• Supervises agents and makes sure that they comply with the company’s internal code of conduct;
• Checks that all systems work flawlessly without interruption;
• Performs monthly and on the spot assessments of agents’ in order to make sure that they comply with company’s policies and that they offer maximum support to our clients,
• Gives feedback to every agent based on the evaluation result
• Checks files suspected of fraud and decides whether to proceed with the reservation or not;

Bucharest, Romania

• Offers support in English to customers all over the world via e-mail or phone in regards to their hotel’s reservations, deals efficiently with questions and queries;
• Advises and helps clients regarding online hotels bookings (new reservations, modifications, cancelations) and offers them the best solutions;
• Maintains an excellent professional relationship with the clients by providing them all the needed assistance;
• Makes the customer’s experience as enjoyable as possible, being attentive to their needs and having a professional manner in order to make them to come back in using the website;
• Keeps up to date with all the company's products, services and procedure

• Manages incoming requests and new reservations via E-mail from the clients;
• Distributes the workflow among the Sales Representatives depending on the customers nationalities;
• Offers assistance regarding difficult situations for the sales agents.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

High School