Good management of daily tasks ( customer service, checking stocks, updating stocks, following receipts,negotiating incoming offers from suppliers )Good knowledge of the customer profile and maintaining a good relationship with himExperience in customer care servicesAbility to work with a team as well as aloneWorking responsible and serious to achieve goalsFast understanding of new tools and programsFlexibilityPunctualityPrecise understanding of customer's needsEmpatheticGood level of communication with customers and suppliersGood socializing skillsManaging borderline situations at workAbility to provide great customer serviceAcknowledgement of constructive criticismTime managementOrganization and management skills acquired during the Junior Manger positionSolving issues due timeWorking under stressCurrent position: Back office. Finance. Online Banking.