Project:Working in a team of 9 engineers providing support for a global lending application in a multicultural environment.Responsibilities:Technical Support activity:- Providing support for technical infrastructure components such as databases, Linux servers, middleware, UI;- Handling production incidents and problem management activities;- Remediate outages on production;- Troubleshooting application issues in close collaboration with business users and QA engineers, part of our team;- Doing thorough code analysis of the application, root cause investigation to remediate issues discovered in production and deliver the necessary fix;- Reproducing the bugs on testing environments in order to be investigated by development team;- Monitor and debugging backend feeds and jobs (Bloomberg, Thomson Reuters) and take the proper action;- Writing and maintaining up to date technical documentation for future KT sessions;- Active participation in DR exercises;- Having regular meetings (Agile environment) with stakeholders to track progress and highlight issues in order to have a clear understanding of tasks and future approachesRelease Management activity:- Creating Changes tickets for releases and deploy them on Production;- Creating Liquibase in order to be deployed on non-production and production database environments;- Collaborating with the Development team to ensure deployments meet the agreed standard.Offering support and technical training for my new colleagues and helping them to gain knowledge for a better understanding of the product;Technologies used:Knowledge in Oracle DB, MS SQL Server, Unix, Shell scripting, Java, SQL, PL/SQL, Fabric, GCP;Work with Jira, Jama, Confluence, Git, GitHub, BitBucket, SVN, Artifactory;Monitoring: Control-M.

- Analyze test scripts and documentation for received applications / internal bank applications- Prepares detailed test plan for System Integration Test or System Test- Structured functional requirements of the application- Define test cases, test steps and expected results- Establish used data sets for each test- Execute test scenarios- Register results, record detected incidents and escalates to the developer to be solved- Generate test reports and lists of incidents- Support for business testing- Receive incidents reported by business analyst, record and report these incidents to Developer- Perform usability testing and test documentation- Analyze results, draw test reports and transmit them to the other teams involved (the IT business)- Generate list of incidents

• Develop and automate tests for software validation in Java with Selenium• Design and implementation of the automated tests based on functional test cases • Report coverage of test automation tasks in Jira/ ALM.• Ensuring the quality of the system as a whole

- Responsibility for the delivery and maintenance of products in multiplatform environment (PC, Mobile, HTML5)- Execution and tracking of manual Client-server tests from testing environment to production in all Brands and languages- Functionality tests, Web tests, mobile, GUI, sanity, regression- Writing testing documents- Post production tests- QA tools & Automation

- Analyze test scripts and documentation for received applications / internal bank applications- Prepares detailed test plan for System Integration Test or System Test- Structured functional requirements of the application- Define test cases, test steps and expected results- Establish used data sets for each test- Execute test scenarios- Register results, record detected incidents and escalates to the developer to be solved- Generate test reports and lists of incidents- Support for business testing- Receive incidents reported by business analyst, record and report these incidents to Developer- Perform usability testing and test documentation- Analyze results, draw test reports and transmit them to the other teams involved (the IT business)- Generate list of incidents- Realization of numerous tasks regarding scripting / programming (SQL / PLSQL)- Managing test environments- Track and manage database sessions- Follow that other teams apply patches / releases with success- Starting / stopping the SQL engines on many environments- Parameterization (Population data tables according to the new business requirements)- Create documentation as a result of implementing the new requirements- Ensure maintenance of automated process execution on test environments- Analyze tables, schemas and indexes- Maintain automatic jobs

- Install, maintain and upgrade personal computers - Administer network workstations - Manage e-mail systems - Maintain licensing agreements - Create and remove user accounts - Install firewalls and appropriate cryptography - Develop and conduct training- Gather data to identify user needs - Troubleshoot problems - Train personnel in use of the system

- Data Extraction- Data Transformation- Reporting