André Ribas Email & Phone Number

Curitiba, Paraná, Brazil

As a Team Lead for the Fraud Prevention and Chargebacks team at EBANX, I led a multidisciplinary group responsible for safeguarding the platform against fraudulent transactions and managing the full chargeback lifecycle. This role demanded a deep understanding of payment processing risks and operational efficiency.Key responsibilities and accomplishments:- Led the development and implementation of fraud detection and prevention systems, reducing fraud incidents and chargeback rates across multiple markets.- Optimized the chargeback handling process, improving response times and automating key workflows to increase operational efficiency.- Collaborated closely with the Operations team to optimize transaction performance, significantly improving credit card approval rates.- Fostered a strong engineering culture with practices such as code reviews, pair programming, and a focus on high-quality, sustainable solutions.

Curitiba, Paraná, Brazil

As a key member of the Finance Reconciliation team, I worked on redesigning the architecture of the reconciliation platform to ensure scalability and high performance. I was responsible for integrating new acquirers and providers to support the company's growing payment capabilities across LATAM.Key accomplishments:- Architected and implemented scalable reconciliation workflows, enabling processing of large transaction batches across multiple markets.- Developed a comprehensive SDK to accelerate third-party developer integrations, aligning with the company’s expansion strategy into new regions.

Curitiba, Paraná, Brazil

In the Payments Operations (SRE) team, I was responsible for the monitoring, maintenance, and reliability of EBANX’s payment platform. My focus was on enhancing platform resilience and automating operational processes.Key accomplishments:- Structured the SRE team and developed an incident management system, allowing Customer Experience teams to handle issues autonomously, significantly reducing engineering support requests.- Implemented a 24/7 on-call system to ensure the platform's continuous availability.

Curitiba E Região, Brasil

As part of the Payment Processing team, I was responsible for the development and maintenance of integrations with multiple payment providers, ensuring smooth and reliable transaction flows across various regions.Key accomplishments:- Led integrations with new payment providers, expanding the company's offerings across LATAM.- Enhanced the transaction processing engine, improving speed and reliability of payments.

Curitiba, Paraná, Brazil

As an IT Project Manager at Owncard, I led the implementation of a pilot system for payroll credit cards in the municipality of Anastácio-MS. My role encompassed both technical problem-solving and hands-on training for system users and local businesses, ensuring smooth adoption and integration.Key responsibilities and accomplishments:- Successfully implemented the pilot payroll credit card system for the city government.- Provided comprehensive training and support to end-users and local merchants.- Proactively resolved technical issues to ensure the stability and functionality of the system.

Curitiba, Paraná, Brazil

At Grupo Américas, I was responsible for the development and maintenance of an e-learning platform used by the União Latino-Americana de Tecnologia. This role involved ensuring the stability and scalability of the system, supporting a wide range of educational content.Key responsibilities and accomplishments:Developed and maintained a distance learning platform, enabling smooth delivery of online courses.Collaborated with stakeholders to enhance platform features and improve user experience.

Curitiba, Paraná, Brazil

As part of Eclipse Alarmes, I worked on a pilot e-commerce project for automotive parts sales, utilizing WordPress and WooCommerce. The goal was to establish an online presence and streamline the sales process for the company.Key responsibilities and accomplishments:- Developed and customized the e-commerce platform based on WordPress and WooCommerce.- Implemented functionalities for product listings, shopping cart, and checkout to provide a seamless user experience.

Curitiba, Paraná, Brazil

At Escriba Informática, my role evolved over two years. In the first year, I developed Java applications for the Brazilian notary sector. In the second year, I transitioned to managing Linux servers and implementing new technologies to improve IT infrastructure.Key responsibilities and accomplishments:- Developed Java applications to streamline notary operations and enhance productivity.- Managed on-premise and data center Linux servers, implementing LDAP and Asterisk solutions.- Administered the company’s IT systems, ensuring security and reliability.

Associate Degree In Systems Analysis And Development, Information Technology

Completed an Associate Degree in Systems Analysis and Development, focusing on the principles of software design, development.

Exchange Program, Web Development And Software Engineering

During 2015, I participated in an exchange program at RMIT University as part of my Telecommunications Systems degree. This experience was.

Postgraduating In Technology Leadership And Management (Mba), Educational Leadership And Administration, General

I am currently pursuing the 'Technology Leadership and Management' postgraduate program. This rigorous program is sharpening my insights.

Technologist Degree In Telecommunications Systems, Incomplete

Began a Technologist Degree in Telecommunications Systems at UTFPR in 2014. In 2015, I participated in a sandwich program at RMIT.