Andres Tinoco Email & Phone Number

Bellevue, Wa

• Onsite IT infrastructure management & IT technical support for enterprise clients with over 200 users in total.• Backup, IT security, data security policies and procedures review of over 20 Windows Servers and multiple NAS data storage units.• IT infrastructure maintenance including servers, computer workstations, network components, racks, UPS and telecommunications system.• Advise, quote, order & management of software & hardware acquisitions for enterprise customers.• Phone & remote support for clients with remote VPN connection issues.

Greater Seattle Area

• Plesk 17 web hosting server setup, migration, administration, and end user technical support.• Cryptocurrency mining technical support, and consulting. • PC Technical support and troubleshooting.

Venezuela

• Setup, administration, management, and support of servers providing website hosting, databases and email services for over 150 websites under both Linux, and Windows operating systems.• End user technical support on web services like email, databases, php modules, content management systems installations, and troubleshooting.

Valencia, Venezuela

• Bitcoin mining facility (datacenter environment) design, engineering, build, logistics, and operations of a 300 kW cryptocurrency mine offering managed hosting services for over 200 ASIC Miners, with hands on experience in the development of its electrical, cooling, networking, security, backup, and remote monitoring services.• Development and construction of custom mining rigs (servers) for altcoins like Ethereum.• Asset tracking, replacement part, and inventory management.

Carabobo Area, Venezuela

Development of a custom brand of latex gloves: Aurora Gloves• Product sourcing and factory selection (China).• Quality control and product certifications (China).• Import permissions and local health testing (Venezuela).• Brand image and package development.

Panama

Development of ecommerce projects (online stores).• Online store development with the Oscommerce platform.• Merchant account activation and PCI compliance.• Bank integration with custom modules with 2 major banks in Panama.

Valencia, Venezuela

• Managed a team of graphic designers & developers creating custom websites for over 30 Clients.• Creation of high impact multimedia websites using Adobe Flash.• Custom photo galleries, video encoding and embedded players for multimedia websites • Custom web content management systems, and portable database services using php, mysql and Microsoft Access.• Online store development using the Magento ecommerce platform.

Valencia, Venezuela

• Maintenance, IT technical support helpdesk services on home, education, retail and office environments (servers, computer systems, hardware, printers, and peripherals) for over 50+ clients including offices, retail business, events, conventions, restaurants, and classrooms (multimedia laboratories).• Server, network and internet installation and troubleshooting.• Sale, maintenance, and customer service of custom PC desktop computers, network equipment, printers, point of sale machines, and peripherals.• Import, and sale of cellular phones, computer parts, video games, and other electronic equipment.

Valencia, Venezuela.

• Computer technical support services. • Network consultant.

Valencia, Carabobo

-Website design and development for local businesses.

Caracas Area, Venezuela

• Computer technical support department helpdesk associate, responsible of computer hardware and software repairs in house, and technical support visits on business clients in the Caracas Area. • Development of an CD inventory report system program using Microsoft Access.