Andres Romero Email & Phone Number

* Provided exceptional customer service to prospective clients, guiding them through the property search process and presenting available options that matched their specific needs and preferences.* Conducted thorough evaluations of rental applications, determining terms of approval or disqualification, and drafting comprehensive lease agreements that protected the interests of the company and the tenants.* Demonstrated a keen understanding of local market trends and conditions, providing valuable insights to management and contributing ideas to enhance property marketing and maximize rental income. Prepared detailed monthly market summary reports to help inform management decisions and provide a clear overview of prospective traffic, recent rental history, and current/upcoming vacancies.

West Valley City, Utah, United States

* Leveraged advanced skip-tracing techniques and utilized tools such as Facebook, LinkedIn, IDICORE, and Google to locate asset information needed to initiate legal action and collect outstanding debts, resulting in significant increases in successful collections.* Developed and executed a comprehensive collection strategy that relied on clear and effective oral and written communication to establish strong relationships with debtors and ultimately resolve outstanding debts.* Consistently met and exceeded departmental and individual goals, while also adhering to strict month-end reporting deadlines and activity metrics. Utilized data analysis to identify areas for improvement and streamline the collections process.

West Valley City, Utah, United States

* Served as a Team Subject Matter Expert and effectively managed supervisor-level escalations while providing valuable insights and guidance to peers and patients on medical billing issues and their solutions.* Actively participated in Daily Engagement System (D.E.S) meetings and REI focus groups, providing feedback to improve department training, policies, system upgrades, interpersonal communication, and company growth opportunities.* Developed and delivered comprehensive training and mentorship programs within the billing department, establishing clear workflows, standards of work, and performance metrics that resulted in significant improvements in resolution times and overall departmental efficiency.

Bachelor Of Science - Bs, Cybersecurity & Information Assurance

Web Development

Completed a front-end web development program at ChooseU(formally GenerationUSA), specializing in HTML, CSS, Bootstrap, and JavaScript..