Andrew Burns Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas

Effectively presents the product solution and value proposition to inbound customers through presentations and detailed product demos.Assist all new customers throughout the first 90 days of onboarding to provide guidance on the necessary steps needed to begin fully utilizing their account.Meets and/or exceeds monthly, quarterly, and annual sales targets.Moves opportunities consistently through each sales stage with detailed notes, activities, and accuracy; utilizes sales tools effectively.Documents and maintains primary indicators of sales success and data points of client success within CRM system.Leverages a combination of industry, technology, and sales knowledge to collaboratively plan and create solutions that solve business problems.Manage relationships with Strategic Accounts to ensure their training and support needs are being met.Maintains punctual, regular and predictable attendance.Works collaboratively in a team environment with a spirit of cooperation.

San Antonio, Texas

Effectively presents the product solution and value proposition to inbound customers through presentations and detailed product demos.Assist all new customers throughout the first 90 days of onboarding to provide guidance on the necessary steps needed to begin fully utilizing their account.Meets and/or exceeds monthly, quarterly, and annual sales targets.Moves opportunities consistently through each sales stage with detailed notes, activities, and accuracy; utilizes sales tools effectively.Documents and maintains primary indicators of sales success and data points of client success within CRM system.Leverages a combination of industry, technology, and sales knowledge to collaboratively plan and create solutions that solve business problems.Manage relationships with Strategic Accounts to ensure their training and support needs are being met.Maintains punctual, regular and predictable attendance.Works collaboratively in a team environment with a spirit of cooperation.

San Antonio, Texas

Lead a team of EHR Specialists to create and foster robust client relationships by understanding the client's business needs so that Office Ally's service and product platforms are fully realized.Set weekly, monthly, and quarterly metrics for Specialists to meet.Conduct weekly individual one on one meetings or coaching as well as monthly team meetings to discuss productivity.Able to provide a high level of customer satisfaction by providing precise and timely response to inquiries including supervisor calls or email requests.Detailed call documentation on customer interaction and other information as required.Respond to internal IM's, emails and engage in live-chat with the Office Ally community for reference and other trouble-shooting initiatives.Be a positive and vibrant team player as it relates to identifying gaps and resolutions to issues affecting client deliverables, services and products.HIPAA Compliance.

San Antonio, Texas

As a primary contact, create and foster robust client relationships by understanding client's business needs so that Office Ally's service and product platforms are fully realized. Conduct trainings via telephone for all Office Ally products.Able to provide a high level of customer satisfaction by providing precise and timely response to inquiries. Detailed call documentation on customer interaction and other information as required.Respond to internal IM's, emails and engage in live-chat with the Office Ally community for reference and other trouble-shooting initiatives.Be a positive and vibrant team player as it relates to identifying gaps and resolutions to issues affecting client deliverables, services and products. HIPAA Compliance.

San Antonio, Texas

Pass all written tests and verbal certifications to ensure knowledge of all Office Ally products, including Meaningful Use and e-Prescribe.Conduct daily trainings via telephone for all Office Ally products.Detailed call documentation on customer interaction and other information as required.Able to provide a high level of customer satisfaction by providing precise and timely response to inquiries. Respond to internal IM's, emails and engage in live-chat with the Office Ally community for reference and other trouble-shooting initiatives.Be a positive and vibrant team player as it relates to identifying gaps and resolutions to issues affecting client deliverables, services and products. HIPAA Compliance.

San Antonio, Texas

Conduct daily trainings via telephone for Office Ally products.Detailed call documentation on customer interaction and other information as required.Able to provide a high level of customer satisfaction by providing precise and timely response to inquiries.Respond to internal IM's, emails and engage in live-chat with the Office Ally community for reference and other trouble-shooting initiatives.HIPAA Compliance.

San Antonio, Texas Area

Provide exceptional customer service via telephone. Maintain key performance metrics on outbound/inbound calling programs. Research, identify and problem solve, verify eligibility of service and place call backs as required.

San Antonio, Tx

Performed data entry for accounting and filing purposes that led to a more streamlined, efficient operation. Uploaded contracts /Copied and scanned checks /Filed receipts /Processed payments /Data entry.

Provided accurate money processing via registers and vault / Encoded checks/Processed loans and deposits. Oversaw daily book of business and ensured profitability through secure money transfers and precise accounting.

San Antonio And Austin, Tx

Advised clients in new tire sales and up-sold additional services to provide optimal profitability per transaction. Consulted clients on product choices, brands and functionality to fit their needs/budgets and overall satisfaction. Completed daily workload in rotating/balancing tires, fixing flats and new tire installs.

San Antonio, Tx

Implemented daily/nightly opening and closing procedures. Assist customers with gasoline delivery and with fuel delivery trucks while maintaining safety regulations.

San Antonio, Tx

Serviced customers with grocery selection/purchases and bagging. Helped co-workers with inventory/stocking shelves and daily upkeep of work area.

San Antonio, Tx

Tended to high-end clients making large audio appliance purchases and incurring huge store-wide profits.

Associate Of Arts (A.A.), General Studies, 2.97

Activities and Societies: Member of the National Society of Leadership and Success Organization – Sigma Alpha PiMember of the National.

Web Page, Digital/Multimedia And Information Resources Design

Associate'S Degree, General Studies