Responsible for client facing interactions, operational SLA reporting, project planning, resource management, and other general involvement requiring security attestation of capabilities delivered to all Axiata Group’s Operating Companies (OpCos) within the ASEAN region.Manage the demand and the delivery capacity of a security operations team operating in a 24x7 capacity, ensuring SLAs are maintained by coordinating with the various offensive and defensive teams (SOC monitoring, Threat Intelligence, Incident Response, Red Teaming)Monitor customer satisfaction, review service performances and propose possible improvementsSafeguarding the contractual agreements with OpCos, aligning with various stakeholders internally and externally

Project CoordinatorWork collaboratively across a variety of business units to implement new technology and support existing technology.Driving the delivery of the entire lifecycle of a project and ensuring all expectations are met while maximising efficiencyCommunicating expectations and ensuring smooth transition of information between all external stakeholders to relevant internal project teamsDevelop/propose alternative workflows that will optimize and improve workflows and timely project deliveryProperly document and present weekly update reports to key stakeholdersAxiata Cyber Fusion Center (CFC) IT ManagementOperate and maintain CFC equipment and configurations (Firewall, DMZ, core networks, labs, CCTV, Card Access management)Act as an operational escalation point to vendors managing equipment and governing quarterly engagementLiaise with the IT Service provider on site for connection related issues Troubleshooting firewall, network, access and infrastructure problems

Engineer, implement and monitor security measures for the protection of computer systems, networks and informationDrive the cyber solution outlined to production implementation in opcosMonitor and analyse reports and status back from opcos escalate to respective teams accordinglyPerforming IT Security Risk assessments and ensuring all standards and guidelines are metTracking and communicating latest IT security threats Development of detailed configurations needed for solutions deployed (Cloud, DevSecOps, Zero Trust, etc)

Business Account ExecutiveMeet with potential clients to understand their objectives, proposing key services to meet their requirements and gather the necessary information to share with internal teams.Building and maintaining relationships with existing clients, prospects and partners.Identifies service improvements or new services by remaining current on industry trends, standards and frameworks, market activities, and competitors.Prepare and deliver professional presentations on cyber security services.Maintains quality service by establishing and enforcing organization standards.Collaborate with team members to negotiate/close deals and handle complaints or objections to achieve desired and strive for better resultCyber Security EngineerConducted extensive IT Security Penetration Testing and Vulnerability Assessments such as Server VAPT, Web & Mobile Application Penetration Testing & Source Code Review.Provided PCIDSS & ISO 27001 implementation & consultancy services to various clients and travel agencies in achieving PCI DSS and ISO27001 attestations.Produce and delivering professional reports to clients, at the same time developing customer communication skills by retaining close relationships with clients upon project completion.Managing and leading multiple concurrent engagements with clients and communicating with team members to ensure quality work is delivered.Assisted in company achieving ISO 9001 and PCI ASV Accredited Certifications.Keeping up to date with current cyber threats to ensure preparedness to consult clients with any inquiries.