Andrew Hack Email & Phone Number

- Collaborate with a book of business consisting of 600+ SMB restaurant partners to optimize delivery operations and to drive mutually beneficial revenue growth- Utilize internal dashboards/applications to monitor each partner's metrics and Provide operational guidance to help streamline operations, Identify at-risk customers, and prevent churn- Collaborates with high value restaurant partners to realize their full potential on Uber Eats through product adoption, development of new business opportunities & in app marketing strategies- Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap- Work closely with key cross-functional teams including Sales, Onboarding, Support, Marketing, Operations, and Product teams to help define, develop and execute effective strategies that drive increased value for restaurant partners- Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Boston, Massachusetts, United States

- 100% outbound net-new prospecting for enterprise organizations across the globe- Worked with 6 Account Executives to coordinate demos and build out strategic outreachcampaign resulting in 15% YoY growth despite Covid-19 pandemic- Handled top of funnel sales cycle activity and continued to nurture accounts through close- Utilized ZoomInfo, LinkedIn Sales Navigator and SalesLoft to build catered outreach toprospects after conducting extensive research to uncover their business pain points

Burlington, Massachusetts, United States

- Generated pipeline by writing outbound prospecting campaigns with a focus on net-new prospects while also providing respective territorial sales team with new cross-sell/upsell opportunities- Attainted 200% and 170% of team-based territory monthly quota- Leading contributor to Sophos’ most successful year-over-year revenue growth of 13% for entire SDR organization averaging 24 team members- Lead current customer outbound campaign to increase retention and identify opportunities for upsell or cross-sell resulting in an all-time high closed deal of $84k

Burlington, Ma

- Enacted as Live Chat Lead and created 24 hour on call schedule among 7 SMB Reps betweenUS and Canada to maintain incoming prospects- Qualified $31k deal closed within 7-day sales cycle- 115% quota attainment in November 2019- Trained and help onboard 6 newly hired SDRs and interns- Called over 300 inbound leads on a weekly basis to uncover inbound opportunities

Mendon, Ma

- Handle shipping and receiving operations daily- Manage company finances including Accounts Payables and Receivables - Provide unparalleled customer service as well as problem solving skills - Handle Inside Sales Consultations

-Work daily with our internal CRM system, League Apps, to further expand our market effectively and how to maximize our profit and margins-Set up and run various types of events -Respond to phone calls and emails from customers to help better their experience at SBS-Increase customer loyalty by calling and reaching out to less active customers of SBS to inform them of current events generating more sales opportunities -Build web pages on Word Press

Uncasville, Ct

-Conducted market research to find the most optimal demographic group for the Connecticut Suns and the New England Black Wolves -Acquired new sales leads for the Black Wolves by cold calling and networking

Dudley, Ma

-Managed 2 other team managers-Assisted with team budget-Prepared field every day for practice and games-Game day logistics including food, travel accommodations, and conducting team video -Coordinated and communicated regularly with coaching staff, training staff, sports information, and other necessary departments

Bsba, Sport Management

Graduated with a Bachelor of Science in Business Administration with a specialization in Sport Management.

Criminal Justice

Transferred 23 credits with a 3.4 GPA.