Andrew Hill Email & Phone Number

Dallas/Fort Worth Area

Irving, Texas

Responsibilities:-Updated customer account information and fixed billing cycle issues as necessary.-Processed payment information for customer renewals.-Enrolled customers for services or cancelled customer accounts as necessary.-Managed customer relationships by performing a full range of customer service functions-Worked effectively and efficiently to respond to customer requests in a timely manner. -Built appropriate rapport with customers and clients.-Effectively diffused high tension situations.-Empathized with and acknowledged customers to create trust and partnership.-Used negotiation and problem-solving skills to resolve customer concerns.-Identified and assessed customer's needs based on interactions.-Took accountability and resolved customer issues and followed-up when appropriate.-Reviewed customer account information to make appropriate product and service recommendations.-Educated customers about account benefits and services.

Dallas/Fort Worth Area

Worked at various companies in the DFW area on a temporary basis performing office functions such as data entry, account updates, customer service, filing, mail room among other functions.

Dallas/Fort Worth Area

Represented buyers and sellers of residential real estate in the Dallas area from initial search to contract and closing.

Business Administration And Management, Art History

Graduated