Andrew Mitchell Email & Phone Number

Rochester, New York Metropolitan Area

United States

Rochester, New York

Sr. Manager Netex Mar 11 – May 13Level 3 Communications, Rochester, New York• Manage 4 person team in Special Access Dispute Initiation• Focus team to complete nationwide TELRIC dispute resulting in a $60M dispute as well as a $600k monthly go forward impact• Drive team to increase internal disputes consequently reducing the 3rd party portion of a $130M annual budget from 30% to 15%• Responsible for the approval of all 3rd party dispute packages leading to an increased win percentage from 45% to 55%• Assist in exceeding the 2012 savings goal of $40M by $6M in addition to being lone team in organization to exceed its goal• Became SME on latest FCC data request, to be used in determination of competitive balance, requiring the pulling of 2 years’ worth of billing data with the ability to roll up to very specific categories• Develop weekly files that allow for 1st bill auditing of new installs in addition to OCCs

Rochester, New York Area

• Manage 6 person team in Facility Optimization and Access Margin Assurance• Manage Verizon, Ameritech, and Qwest accounts, focused on identifying new ways to optimize opportunities, allowing for $2 million of additional savings• Drive Access Margin Assurance team to consistently exceed monthly savings goals by 25-40%• Create and automate, with assistance from internal IT group, add-disco report for upper management review using month end variances to detect anomalies to facility expenses• Create and maintain numerous monthly savings files for upper management to track current forecast versus budget• Develop annual budget for ETL (Early Term Liability) and Term Plan Credits• Develop nationwide DS1/DS3 cap colo project in one month accounting for all DS1/DS3 circuits as well as the colo locations of all the CAP (Competitive Access Provider) we have MSAs with resulting in $600k in monthly savings

Rochester, New York Area

• Managed numerous term plans for commitment levels, discounts, shortfalls, and reuse opportunities• Created the first over arching LATA wide optimization project in Global Crossing history installing rings in Miami and Ft. Lauderdale with Bell South, installing numerous CAP Colo hubs resulting in $170k in monthly savings• Identified and resolved a $1 million dispute in Global Crossing’s favor for one of the term plans• Created a monthly binder of 25 reports for upper management• Created a report to track the monthly non-recurring ILEC (Incumbent Local Exchange Carrier) charges ensuring accounting accuracy as well as capitalizing expenses that were directly tied to customers• Main point of contact for the ODS application development tying numerous internal systems together for automated real-time reporting of inventory, project tracking, and savings

Rochester, New York Area

• Main point of contact for implementation of nationwide Domestic Least Cost Routing (DLCR) and Direct End Office Trunking (DEOT) systems enabling reduced costs, increased efficiency, and profitability• Developed, implemented, and maintained first ever company database, using Microsoft Access 2003, which houses all DS3s from which DS1s can be ordered permitting increased utilization while driving profit margin• Developed multiple Microsoft Access 2003 databases to facilitate the automation of analysts’ workload, monthly variance analysis, utilization, and trending reports for management• Assisted in development of more accurate pricing rules used to expense six billion minutes of use monthly• Trained new employees on all facets of Switched Access Optimization

Rochester, New York Area

• Determined timing of ordering high-speed optical capacity along with low speed interfaces for all augments on entrance facilities• Generated 18 month rolling forecasts on quarterly basis integrating numerous forecasts from internal business units• Generated historical trend analysis using Microsoft Access 2000 database• Managed technical inquiries from vendors as well as internal engineers to ensure an accurate engineering work package for timely installation of new entrance facilities• Designed, implemented, and maintained department intranet website