Manage a $3.9B portfolio of office equipment leased through a multitude of leasing partners. Track and manage key performance indicators to achieve consistent portfolio growth through iterative processes. Draft and present reports to Portfolio Managers to demonstrate achievements as well as highlight areas for improvement. Exceeded revenue projections by 20-50% per quarter for the entirety of my tenure.

Collaborated with key stakeholders to manage the scope, budget, and timeline for each project. Leveraged company resources and personnel to set deadlines, manage responsibilities, monitor progress, and deliver functional web projects. Implemented creative solutions to extend the functionality of existing platforms to previously unsupported markets. Managed scope creep, budget, and timeline changes through clear communication with stakeholders and team members.

Coordinated store teams with contracted drivers to improve workflow and reduce delivery times, achieving the lowest delivery times for any city nationwide. Worked with local and regional management teams to implement app improvements that further reduced shopper speed while also reducing potential for human error.

As a Shipping and Receiving Clerk I was responsible for checking and verifying item quantity and condition for all incoming and outgoing shipments, as well as arranging shipping via UPS, FedEx, and the company truck. I was also responsible for pulling orders, maintaining inventory counts through use of an RF Scanner and computer tracking system, and maintaining order and cleanliness of the warehouse to company standards and OSHA requirements.

As a Sales Associate I was primarily engaged with incoming customers, aiding them in finding products, or recommending the best solution to fit their needs. Regular shelf facing, restocking, and maintaining the cleanliness of the store was also expected, as well as cashiering and helping to load larger orders into customer vehicles.

During my time as a Lube Technician I performed routine maintenance and minor repairs, as well as recommending other services to the customer per manufacturer specification or as deemed necessary during vehicle inspection. The services included fluid exchange (engine oil, transmission oil, gearbox oil, coolant flush) as well as replacing items such as fuel filters, air filters, lights, and other basic components. A clean and organized work area is a must in a small shop environment, and my duties also included cleaning and organizing the sales floor, underground pit, and parts storage areas. I was also a team lead, responsible for the management of up to 10 employees during peak business hours.