Andrew Pullen Email & Phone Number

Boston, Massachusetts, United States

Braintree, Massachusetts

Greater Boston Area

Managed projects in the IT Healthcare Reform group for ACA mandated projects for Reinsurance and Risk Adjustment, Private Exchange strategy and internal process, controls and reporting. Also served as project and program manager to implement functional improvements within the Provider Management and Reimbursement initiative, significantly increasing payment accuracy and data quality.

Mansfield, Ma

Facilitated Customer to Cash Program using traditional and LEAN methodologies to make comprehensive backend process improvements, saving $1M+ annually for client; addressed critical audit findings related to payment processing and accuracy.

East Norriton, Pa

Managed implementation, testing and rollout of Web Services functionality for Siperian (Informatica) master data management application to remove duplicate customer information, thus reducing lost opportunities, confusion and cost savings. Oversaw creation of a single custom product master to simplify and harmonize BI reporting for both sales and marketing organizations.

Rockland, Ma

Provided leadership, direction and support for a team of skilled IT professionals in support of the company’s CRM and Intranet platforms. Managed the CRM program budget by working closely with business and other IT leaders to establish business priorities and ensure a fully aligned IT CRM project portfolio.

Rockland, Ma

Built and lead team tasked with strategy, implementation and support of US Oracle ERP system, and introduced multiple process improvements, system implementation and migration projects.Led development of first internal secure distribution system within Oracle eBusiness Suite to track highly sensitive materials, saving over $2M over contracting with an outside vendor. Mitigated risk by implementing a fully 21 CFR Part 11 compliant product complaint management system.Spearheaded outsourcing of US-based logistics by building complex interfaces between in-house ERP system and a third-party logistics provider, including real-time monitoring and reporting.

Geneva Area, Switzerland

Ensured Y2K compliance through successfully upgrading global ERP system with no downtime.Managed and grew Oracle DBA and development team in support of a global Oracle ERP system implementation spanning 46 countries. Spearheaded implementation of first automated change management system which reduced errors and time in supporting Siebel and Oracle applications and has since been adopted as a global standard.

London, United Kingdom

Oversaw technical support of company-wide Oracle ERP support for 200 individuals at UK office, implementing process improvements.