Andrew Miller Email & Phone Number

Atlanta, Georgia, United States

Flight Attendant

Expansion of prior position by providing support for Human Resources Information Services. Created and distribute key HRIS reporting and tracking trends for business partners. Customer-focused attention centered on interviewing the customer to determine business need, anticipating process for recurring data reporting and distribution.

Rocklin

Key analyst for Learning and Professional Development (LPD) by tracking training-related events and activities. Provide reports to senior managers to determine trends and areas of action. Migrate performance reports from Access and Excel to web-based reporting portal utilizing SQL and stored procedure protocol. Design Access databases to assist various claims departments with managing workload, metrics and other insurance-related items. Databases allow departments to consolidate and track data utilizing trend analysis and forecasts.Document process flows and write business requirements documents that outline proper course of action for various projects. Provide support and internal customer service to key areas of Claims Division regarding reports and metrics.Met with internal business customers to design, develop, create and distribute business-centered dynamic reports to help drive business focus and direction.

Team leader for highly visible projects including Special Investigations Unit (SIU) reporting lead and report and database migration.Team member for Claims Reporting providing metrics-related reports to senior managers to determine trends and areas of action. Team leader for several highly visible projects including SIU reporting lead and report and database migration.

Sacramento, California Area

Designed database used by job placement providers throughout California that allowed parolees the opportunity to re-enter the job market. The database allowed customers to create consistent data extracts for distribution to business partners, significantly lowering potential data delivery errors.Created and distributed supporting documentation for both internal and external databases, including codebooks and data mapping documents.Designed and created ad-hoc databases and spreadsheets to assist internal staff with various research projects. Received and tracked external data received by program providers, incorporating data created from differing formats into a single, concise single-point data repository.Key contributor to the stability and integrity of the Research Branch by providing customers with consistent and knowledgeable information. Assisted external customers with connection to the various statewide databases, utilizing Procomm Plus and Dial-Up Networking connections.

Foster City, Ca

Project liaison between business and technical units to enhance and streamline financial systems.Designed and analyzed a financial database and reporting tool using Microsoft Access and Crystal Reports for regional customers, subsequently improving productivity and document creation by 100 percent over a period of 6 months.Perform user acceptance testing to insure product functionality prior to distribution, enabling on-time product distribution with minimal or no errors.Member of cross-functional team responsible for budgeting and financial analysis and reporting.Reduced time to produce monthly reports by migrating data from Excel to Access while enabling application expansion. This allowed senior management to access critical financial data in a timely manner during an expanding economic environment.

Bachelor'S Degree, Film/Video And Photographic Arts

Student filmmaking and writing

Associate Of Arts (Aa), Radio/Journalism

Activities and Societies: The Current: Sports Reporter, Entertainment Reporter, Entertainment Editor, Editor-in-Chief. KGRG: Radio DJ.