Andrew Castro Email & Phone Number

Irvine

• Run a live property sales platform.• Process emails and credit bids for properties on demand. Utilized excel/Microsoft word within reports.• Update auctioneers and staff with up to date information from the banks pertaining to the investment properties listed.• Handle any escalated customer issues during the sale as needed.• Travel throughout the United States over seeing property sales.• Manage a staff of fifteen employees. • Deliver well executed reports to… Show more • Run a live property sales platform.• Process emails and credit bids for properties on demand. Utilized excel/Microsoft word within reports.• Update auctioneers and staff with up to date information from the banks pertaining to the investment properties listed.• Handle any escalated customer issues during the sale as needed.• Travel throughout the United States over seeing property sales.• Manage a staff of fifteen employees. • Deliver well executed reports to management at corporate head quarters. • Successfully coordinated resources to resolve any issues to ensure client satisfaction.• Assist other teams/groups in troubleshooting complex related issues and ensured timely resolution of issues. Show less

Greater Los Angeles Area

• Handled employee inquiries, Customer complaints and billing questions.• Trained and managed over 10 employees in performing excellent service.• Performed onsite supervision for every event throughout LA County.• Conducted customer service/sales training to learn ways to enhance customer satisfaction and improve productivity.• Conducted timely inspections of all locations before event preparation.

Downey

• Conducted timely inspections on various properties.• Kept track of all property inquires throughout LA County.• Cross functionally trained new team members to assist realtors with customer needs.• Successfully brought in new clients by phone or in person for potential sales.• Managed all purchase agreements and addendums for all properties.• Created spreadsheets for each investment, distinguishing profitable outcomes.

Downey

Responsible for answering phones, assisting Loan Processor/consultants with preparation of files. Maintained and organized files for Sr. Loan Officer and set appointments. Conducted routine courtesy calls to ensure clients are informed of new mortgage rates, refinancing purposes. Occasionally, supported in the drop-off & pick-up of packages to local escrow offices and clients.

B.A, Business Administration And Management, 3.5

Activities and Societies: Played on the Water polo, Baseball, Volleyball teams. Business Management

Associate'S Degree, Business Administration And Management, General