Andrew Pfeifer Email & Phone Number

Lucerne, Switzerland

Lucerne, Lucerne, Switzerland

Program Manager (co-lead) for a hospital-wide initiative focused on improving the ambulatory patient experience at LUKS through an emphasis on process improvement, improved alignment between clinical processes and IT processes, and increased utilization of digital tools which are available to clinics and patients as part of Epic.

Luzern, Schweiz

Team Lead for the following Epic modules and areas:- Grand Central- Cadence- SAP Integration (patient management, billing account management)- Anesthesia- OpTimeResponsible for coaching and strategic support related to the ongoing improvement of Agile working methods (OKR implementation, Product Owner / Scrummaster mentoring)

Lucerne, Switzerland

Application Manager for Pathology system (Pathowin), responsible for end-user support, coordinating all interactions with the vendor, as well as all technical activities relating to the system.

Bern, Berne, Switzerland

Coaching, advising, and strategic support for the Epic implementation at Inselspital in Bern, Switzerland, primarily in the perioperative area (OpTime/Anesthesia)

Oversaw design, development, testing, quality assurance and maintenance for engineering efforts at Dascena's CLIA high complexity laboratory, assigning work and prioritizing based on internal priorities from sales, operations, data science, billing, and compliance teams.Implemented an Agile framework (Kanban) to manage engineering activities for a team four software engineers.Product manager for Dascena's orders and results integration engine, laboratory ordering and resulting… Show more Oversaw design, development, testing, quality assurance and maintenance for engineering efforts at Dascena's CLIA high complexity laboratory, assigning work and prioritizing based on internal priorities from sales, operations, data science, billing, and compliance teams.Implemented an Agile framework (Kanban) to manage engineering activities for a team four software engineers.Product manager for Dascena's orders and results integration engine, laboratory ordering and resulting portal, and public health reporting engine, translating customer feedback into both functional and technical requirements, prioritizing internal and customers requests, and coordinating between operations and development teams in order to operationalize new functionality.Managed outsourced software development activities for Dascena's laboratory ordering and resulting portal, communicating functional and technical requirements, reviewing design documents, using Agile concepts (Kanban) to manage development progress and track against agreed-upon timelines, ensuring functional requirements were met prior to product release.Coordinated Public Health Authority reporting and other compliance activities, identifying relevant public health authorities and managing the implementation of reporting mechanisms.Resopnsible for all technical sales and onboarding processes, coordinating between sales, development, and operations teams, and managing project timelines and deliverables. Show less

Bristol, United Kingdom

Was part of a team which completed the first implementation of Epic in Switzerland and the first German language implementation ever at Epic. Led the implementation of the OpTime and Anesthesia modules and oversaw all Security/IAM and biomedical device integration aspects of the project.Owned the oversight and execution of a custom development project to collect, review, and report surgical quality control data to the Swiss working group for surgical quality assurance, AQC.

'S Hertogenbosch, Netherlands

Served in the role of Dutch product lead for our perioperative and anesthesia software modules.Worked on two teams which completed implementations of Epic at two academic hospitals in the Netherlands.Led the implementation of the OpTime and Anesthesia modules and oversaw all testing (unit testing, integration testing, and UAT) and biomedical device integration aspects of both projects.Completed the first implementation of perfusion workflows in Epic in Europe, including… Show more Served in the role of Dutch product lead for our perioperative and anesthesia software modules.Worked on two teams which completed implementations of Epic at two academic hospitals in the Netherlands.Led the implementation of the OpTime and Anesthesia modules and oversaw all testing (unit testing, integration testing, and UAT) and biomedical device integration aspects of both projects.Completed the first implementation of perfusion workflows in Epic in Europe, including biomedical device data integration from the perfusion machines. Show less

Verona, Wi

Worked on teams that completed three Epic implementations, including at a large community hospital network, an academic hospital, and a dedicated outpatient surgical clinic. Served in the role of an international liaison for other Epic employees working with our surgical and anesthesia software, keeping them up to date with news and updates from the US as well as serving as an advocate for them on the ground in Wisconsin to help with international topics that needed follow up.

Contributed to development of new reporting system that automated a core product, reducing labor per report from 25 hours to less than 20 minutes.Created a document generation system, usable through a Web interface, which enables all business developers to create proposals that pull information from a central location, resulting in a uniform proposal format across the entire company.Contributed to the design and implementation of disaster recovery and backup validity protocols… Show more Contributed to development of new reporting system that automated a core product, reducing labor per report from 25 hours to less than 20 minutes.Created a document generation system, usable through a Web interface, which enables all business developers to create proposals that pull information from a central location, resulting in a uniform proposal format across the entire company.Contributed to the design and implementation of disaster recovery and backup validity protocols and designed a module that programmatically validates the content of backed-up systems.Responsible for the process of creating and processing batches of forms using optical recognition technologies, with batch sizes up to approximately 10,000 pages.Provide direct client support and problem resolution by addressing user inquiries regarding the company's online software, interview science and methodologies. Show less

Designed and built websites, using scripting languages, content creation tools, management tools, and digital media. Evaluated code to ensure it was valid, properly structured, met industry standards and was compatible with browsers, devices, or operating systems.

Bachelor Of Science, Business Administration; International Business

Education record

Course of study: Interkulturelle Germanistik (cross-cultural German language and literature studies)