Semi-Retired, Mentor, Community Trustee And Charitable Sector Chair.
The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School O
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Andrew Macpherson Email & Phone Number
Semi-retired, mentor, community trustee and Charitable Sector Chair.
at
The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o
1 work email found
@eoe.nhs.uk
1 phone found area 323
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o
Role
Semi-retired, mentor, community trustee and Charitable Sector Chair.
Location
Greater Ipswich Area, United Kingdom, United Kingdom
Who is Andrew Macpherson? Overview
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Andrew Macpherson is listed as Semi-retired, mentor, community trustee and Charitable Sector Chair. at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o, based in Greater Ipswich Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at eoe.nhs.uk, phone signal with area code 323, and a matched LinkedIn profile for Andrew Macpherson.
Andrew Macpherson previously worked as Semi-retired, mentor, community trustee and Charitable Sector Chair. at The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School Of Nordic Walking. and Managing Director - The Strategic Projects Team at Nhs.
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{first}.{last}@eoe.nhs.uk
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Profile bio
About Andrew Macpherson
Andrew MacPherson was at the core of dramatic change in European Ferry services in information technology, customer service including the World’s Largest Fast Ferry and the establishment of European Forwarding and Ferry Operations. He directed RFID developments in the airlines sector before being appointed by the National Express Group as Customer Services Director for the country’s first ‘supertoc’, with 105 million customers a year, then the largest rail franchise every created and the prototype of the U.K.’s government’s new model for rail travel. In 2006 he set up a consultancy partnership CIL, who became major contributors to successful bids for the London Overground, Cross Country and South Central rail franchises. Andrew's service quality systems, passenger charters, CRM and compensation schemes are established nationally.He was a Companion Member of the Institute of Customer Services, Chief Executive/Director of the Society of Consumer Affairs Professionals in Europe and Non Executive Director of Ipswich Hospital Trust. He was a proud international sponsor of contemporary entertainment for over 20 years.In 2009 he joined Dr Stephen Dunn and the NHS to lead groundbreaking projects to deliver change and reform through the mergers, divestment and rationalisation of challenged health services. His Strategic Projects Team (SPT) was involved in £6bn of transactions. He ran the first NHS competition ( BLPT) and oversaw, the country's first franchise of an NHS Trust Hospital at Hinchingbrooke. He led the SPT in complex award winning & controversial deals, integration, commissioning support, service reconfiguration and the transformation of pathology services. From 2011 he co-designed & delivered the government's 'Friends and Families Test' working with NHS England & Department of Health to achieve over 25 million+ customer insights.Now semi-retired in Suffolk, he established the award winning Coddenham Centre CIO for which he is trustee and chair. He is also a Director of the Suffolk School of Nordic Walking, part of a busy portfolio of community leadership and support. He is married to the classical musician, Jane Marshall.Specialties: Strategic Change Management, Service Excellence, Communication & Engagement, Technology, People, Innovation!
Listed skills include Change Management, Customer Service, Service Quality, Boat, and 46 others.
Current workplace
Andrew Macpherson's current company
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The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School O
16 roles · 57 years
Andrew Macpherson work experience
A career timeline built from the work history available for this profile.
Semi-Retired, Mentor, Community Trustee And Charitable Sector Chair.
Current
The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School Of Nordic Walking.
2017 - Present
~9 yrs 5 mos
Managing Director - The Strategic Projects Team
Having completed the successful national delivery of the Friends & Family Test with the Strategic Projects Team (SPT) & colleagues (currently over 35m tests completed) I returned to a full time leadership of the SPT, the successful growth of its portfolio and the preparation for a future divestment. With £6bn of contracts completed since 2009, the work.
Apr 2013 - Nov 2016
Director Of Strategic Projects & Delivery.
Nhs England
Continued to lead on the national delivery of the Friends & Family Test ( FFT), working alongside both the Insight & Nursing Directorates of NHS England. Chair and Managing Director of the Strategic Projects Team Board who continue to support FFT, National Pathology Transformation and a wide range of complementary commercial and change activity across the.
Apr 2013 - Feb 2014
Director Of Customer Service Strategy & The Strategic Projects Team
Nhs Midlands & East
Continued leading an expanding portfolio of change programmes, with increased focus on delivery of the government's Friends & Family Test both regionally and nationally. Developed alongside colleagues, the 'Patient Revolution' for 25% of the NHS. Other aspects of portfolio continued to expand with the divestments of Community Services and both open and.
Sep 2011 - Apr 2013
Director Of The Strategic Projects Team
Nhs Midlands & East
Engaged by NHS East of England to help design and lead first of the mergers and acqusitions for challenged hospitals. An exciting opportunity to support the passion of the health service, enhance service delivery and the customer experience. Subsequently delivered almost £4bn of award winning contract value to the NHS through innovative commercial.
Feb 2009 - Sep 2011
Managing Director
My trading platform for contracting in the airline industry and later contributions to three successful bids for rail franchises. Company name a revival of that used 25 years ago for my work with major artistes in the music industry! Closed in 2011 to focus on Healthcare activity but IP remains in use and available!
Jan 2000 - Aug 2011
Bid Executive
Govia
Directing Change, sustainability/enviroment & mobilsation workstreams
Sep 2008 - Feb 2009
Chief Executive
The Society Of Consumer Affairs Professionals In Europe
Chief Executive for the UK and Europe. Board Member since 2003. Stabilised organisation and established new global links with USA, South America, South Africa, Australia and Japan.
May 2007 - Feb 2009
Director
Cil
My alliance with Tim Clarke and Nick Wilson, leaders and former collleagues in the rail industry.Other business interests have divided our day to day paths but we remain in touch and ready to offer advice or coimment! See www.customer-innovation.com for more details
Sep 2006 - Feb 2009
Non Executive Director
Ipswich Nhs Trust Hospital
Non Executive Director. Chair, Garrett Anderson Acute Care/A&E PFI Project. Member Audit, Risk and Governance, Charitable Funds, Remuneration and Finance Committees.
Nov 2006 - Oct 2008
Customer Services Director
One Railway - National Express
The first of the governments 'supertocs' wth 105 million customers a year, i developed and led innovative culture change and customer service quality focus for the rail industry
Apr 2004 - Aug 2006
Customer Services Change Director
P & O
Customer Services Change Director ~ Responsible for designing, implementing and leading a culture change amongst 1800 employees based in the U.K. and Europe.
2000 - 2003
~3 yrs
General Manager – Aviation
Confidence International Ab
Developers of Global Solutions for the Aviation and Transportation Industry - Global Project management and strategic development
Jan 2000 - Jun 2001
Customer Services Manager
- International Ferry Operator, T/O £100 million.
- Achieved massive improvements in service proposition for the world's largest ferry services ashore and afloat Managed large-scale and testing service disruption. Directed European IT projects, dramatically simplifying.
1992 - 1999
~7 yrs
Various
Sealink
A range of operational pan European leadership roles across a period of significant change, rationalisation and development of the modern ferry industry. Led parallel personal entertainment business interests in the UK, Germany and the USA.
1969 - 1992
~23 yrs
FAQ
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What company does Andrew Macpherson work for?
Andrew Macpherson works for The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o.
What is Andrew Macpherson's role at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o?
Andrew Macpherson is listed as Semi-retired, mentor, community trustee and Charitable Sector Chair. at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o.
What is Andrew Macpherson's email address?
AeroLeads has found 1 work email signal at @eoe.nhs.uk for Andrew Macpherson at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o.
What is Andrew Macpherson's phone number?
AeroLeads has found 1 phone signal(s) with area code 323 for Andrew Macpherson at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o.
Where is Andrew Macpherson based?
Andrew Macpherson is based in Greater Ipswich Area, United Kingdom, United Kingdom while working with The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o.
What companies has Andrew Macpherson worked for?
Andrew Macpherson has worked for The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School O, The Coddenham Centre Charitable Incorporated Organisation & The Suffolk School Of Nordic Walking., Nhs, Nhs England, and Nhs Midlands & East.
How can I contact Andrew Macpherson?
You can use AeroLeads to view verified contact signals for Andrew Macpherson at The Coddenham Centre Charitable Incorporated Organisation & the Suffolk School o, including work email, phone, and LinkedIn data when available.
What skills is Andrew Macpherson known for?
Andrew Macpherson is listed with skills including Change Management, Customer Service, Service Quality, Boat, Train Staff, Healthcare, Leadership, and Mergers.
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